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This message has been sent to Center Operators of certified child care centers and Authorized Agents of licensed child care centers.
The State of Minnesota made improvements to the Provider Hub yesterday evening. The following updates are now live in the online tool.
- Updated agency references in the Provider Hub Terms and Conditions that must be completed by new Provider Hub users upon their first login to reflect the transition to Department of Children, Youth and Families (DCYF)
- Resolved issue with file upload functionality for certified child care centers in program location change requests so files are successfully submitted to licensors for review
- Added generation of a PDF documenting submitted CCAP tax information upon submission or change of CCAP tax information by users with Delegated Authority access
- Updated accreditation and credential list to be in alphabetical order
- Updated provider rates change requests so that users with Delegated Authority access who submit this change request are also required to update the start date of the new rates
Provider Hub Release Notes is a refreshed email series focused on sharing recent improvements to the online tool with users.
The State of Minnesota sends Provider Hub Release Notes after improvements are released in the Provider Hub — typically once or twice a month.
We send these emails to Center Operators of certified child care centers and Authorized Agents of licensed child care centers. Please forward or share this information with other Provider Hub users in your organization.
Past release notes are archived on the Provider Hub webpage.
In these release notes, users can expect to find details on improvements made across the various parts of the Provider Hub — currently child care licensing/certification, Child Care Assistance Program provider registration management, Great Start Compensation Support Payment Program participation, and enrollment and attendance recordkeeping.
Get support: If you need technical assistance with the Provider Hub, submit a support case when you're logged in to the tool or call 651-431-6075. The Product Success team — the team of local experts here to help you find success with the Provider Hub — responds to cases Monday through Friday between 8 a.m. and 4:30 p.m.
Give feedback: Provider needs and experiences are important to improving the Provider Hub. Email providerhub@state.mn.us to share comments with the Provider Hub team or sign up to take part in feedback opportunities such as completing a survey or testing a new feature.
Sign up for the Provider Hub Newsletter: In addition to these maintenance emails, the State of Minnesota publishes the Provider Hub Newsletter. This opt-in newsletter shares general information about the Provider Hub for both current and future users of the online tool, as well as other interested folks. The newsletter is sent to current subscribers — sign up for the newsletter here.
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