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This message has been sent to Center Operators of certified child care centers and Authorized Agents of licensed child care centers.
Licensed and certified child care centers are encouraged to verify they have an accurate public email address in the Provider Hub.
The Minnesota Department of Human Services (DHS) and Department of Children, Youth, and Families (DCYF) will begin work this year to update the Licensing Information Lookup (LIL) to include a public email address for each license and certification holder. This change supports transparency and fulfills requirements in Minnesota Statutes, section 13.46, subdivision 4, paragraph (b), clause (1), item (i).
The Public Email Address field currently available in the Provider Hub will be used to share public email addresses for licensed child care centers and certified child care centers on the Licensing Information Lookup when this integration is built.
Please note that this email address is public information and may be requested by the public.
If you haven’t yet added a public email address in the Provider Hub, or if you need to update it:
- Log in to the Provider Hub.
- Go to the Business License page.
- Select the Details tab.
- Select the pencil icon next to the Public Email Address field.
- Enter or update the email address.
- Select Save.
Currently, no formal approval from your licensor is needed for this update.
Public Email Address field on Business License page
Get support: If you need technical assistance with the Provider Hub, submit a support case when you're logged in to the tool or call 651-431-6075. The Product Success team — the team of local experts here to help you find success with the Provider Hub — responds to cases Monday through Friday between 8 a.m. and 4:30 p.m.
Give feedback: Provider needs and experiences are important to improving the Provider Hub. Email providerhub@state.mn.us to share comments with the Provider Hub team or sign up to take part in feedback opportunities such as completing a survey or testing a new feature.
Sign up for the Provider Hub Newsletter: In addition to these focused updates, the State of Minnesota publishes the Provider Hub Newsletter. This opt-in newsletter shares general information about the Provider Hub for both current and future users of the online tool, as well as other interested folks. The newsletter is sent to active subscribers — sign up for the newsletter here.
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