Provider Hub Updates

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Provider Hub Updates

June 26, 2025

This email contains important information about the Provider Hub and is sent to all Authorized Agents and Center Operators of certified and licensed child care centers.


Release Notes

The following changes are now live in the Provider Hub:

Fire Inspection Fees No Longer in Provider Hub

Due to statutory limitations, fire inspection fees are no longer issued and paid in the Provider Hub. Please connect with your Licensor for instructions on how to submit a fire inspection request form and how to submit payment directly to the State Fire Marshal.

Branding Update in Provider Hub Login Page 

Removed DHS specific logo on the login page and updated to generic State of Minnesota logo.

Branding Update in Provider Hub Home Page 

Removed DHS specific logo on the top left corner of the Provider Hub home page and updated to generic State of Minnesota logo.

Provider Document Viewer

Document viewer preview functionality removed due to inconsistencies, including populating blank screens for users. Until a solution is found, users must download documents to view.

Authorized Agent Defect Resolution - Closure Requests

A defect was identified where some Authorized Agents were receiving an insufficient access message when submitting closure requests for Licensed Child Care Centers. This has been fixed and the error message no longer populates for Authorized Agents trying to submit this type of change request.


Contact Us

If you have any questions or need assistance, please reach out to our Product Experience Team at 651-431-6075 or submit a support case in the Hub.

Know anyone who may benefit from receiving these types of communications? If so, please refer folks to subscribe to the Provider Hub listservBulletins are sent to all current Authorized Agents of licensed and certified child care programs, and anyone who has subscribed through the listserv link.