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This message is being sent as a reminder to all Authorized Agents of Licensed Child Care Centers regarding paying the 2025 renewal fee invoice in the Provider Hub. If you have already paid the 2025 renewal invoice, this message can be disregarded.
As of Monday September 30th, all programs that are in an Active or Pending Reopening status have been assessed a 2025 renewal fee invoice. Programs with outstanding fine fee invoices will see that the outstanding fine has been bundled with the renewal fee which must be paid before the license is renewed and a new certificate is generated.
Please see the two options identified below for locating the renewal fee invoice that has been assessed to your program(s) within the Provider Hub.
Follow the below steps to locate 2025 renewal fee invoices.
1. Navigate to the Provider Hub homepage and click the My Programs tab at the top of the screen.
 2. From the My Programs tab, change the list view to see All Licenses/Certifications
 3. Click the hyperlinked business license number for one of your programs.
 4. Click the Related tab and scroll down to the Regulatory Transaction Fee section.
  5. Click the hyperlinked regulatory transaction fee number.
 6. Click the blue Make Payment button. Clicking here will navigate you to the DHS Payments website where you can choose to submit a credit card or Automated Clearing House (ACH) payment. Please note that ACH payments typically take about 3 business days to process. Enter the required information and submit payment which will prompt an automated confirmation email to the address entered for the payment.
Note - Steps 3 through 6 must be repeated for each business license with an unpaid 2025 renewal fee invoice.
Authorized Agents can expect to receive reminders to pay the 2025 renewal fee invoices. Reminders will be communicated through subsequent GovDelivery bulletins each month through the end of the January 2025.
Additionally, the Provider Hub will send notification reminders for past due renewal fee invoices until they have been paid. To facilitate these automated notifications within the Provider Hub, all 2025 renewal fee invoices have a due date of October 30th.
The Provider Hub will send automated notifications ONLY for unpaid renewal fees:
- Every 30 days until the fee is paid (11/30/24 and 12/30/24)
If you have any questions or need assistance, please reach out to our Product Experience Team at 651-431-6075 or submit a support case in the Hub.
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