|
Efforts to identify and resolve performance issues specific to SSIS applications, and MAARC for county and Tribal agencies continue:
- SSIS Help Desk continues to monitor reports related to slowness and performance and monitoring of the Horizon Servers at various times of the day for issues and reports to the appropriate teams if necessary. Daily meetings are held for system health issues.
- Infrastructure Issues:
proxy servers have been updated
Oracle database and client updates are being worked on
- Dynatrace application is being used as one tool to track system utilization.
- Horizon -current/legacy servers: A windows background service was discovered running on the servers that was installed when patching the servers at a previous time; it was also determined this service was not used or needed so it was disabled.
- Piloting of New Horizon server farm continues:
Five agencies are piloting: Anoka, Big Stone, Freeborn, Scott, and Washington
Outcomes: Performance and user experience is greatly improved; printing issues at Scott printing issues being worked through; Freeborn printing issues resolved
Moving from Pilot to state-wide implementation, with a target of July 1 for all agencies to be on the new Horizon server environment
- SSIS Performance & Stability Workgroup:
Began on February 11th, and is charged to identify, prioritize, monitor, and oversee work to improve performance at all levels, addressing the immediate issues and then plan for long term system performance management
Meetings are held every other Friday morning, and include local agency, MACSSA staff, MNIT@DHS, and DHS business staff
The migration to the new Horizon environment, which has proven to show better performance and stability of SSIS, has begun. The number of agencies migrating to the new environment will be increasing each week now through the targeted project end date of June 30, 2022.
The new Horizon environment will require all agencies to upgrade the local Horizon client on each user's desktop to version 5.5.3. This task must be completed prior to migration to the new farm. Upgrading to the Horizon client 5.5.3 can be done at any time by agency staff. There is no need to wait for the agency’s migration.
In addition to upgrading the Horizon client, agencies may need to open firewall access to the new environment. Firewall details will be provided during an initial migration meeting scheduled by DHS and MNIT@DHS staff.
An agency migration schedule is in the development process. Agencies able to be part of early migration are asked to submit a ticket to the SSIS Help Desk. Migration kickoff meetings will be established to provide agencies with details, readiness dates, and provide high level training on implementing SSIS access through the new environment.
Additional information related to the Horizon environment migration project can be found on the SSIS Resource page. Questions can be directed to the SSIS Help Desk.
When a child is court ordered into the care of a non-custodial parent, a continuous placement is not entered in SSIS. If the child was previously in a placement setting, the continuous placement should be closed in SSIS. A continuous placement record is required when a child is in a location classified as an out-of-home placement. Out-of-home placement means the 24-hour substitute care for all children placed away from their parents or guardians for more than 24 hours and for whom the local social service agency has supervision and care responsibility. Therefore, when a child is placed with a non-custodial parent, under Minnesota statutes, it is not a placement but a location and a continuous placement does not apply. This can be tracked in SSIS by entering a location with the setting as non-custodial parent.
A trial home visit can last up to six months and only applies when a
- Child has been adjudicated CHIPS
- Child is returning to the parent the child was removed from
Help Text is available throughout SSIS and assists users in completing fields or screens when questions arise. Help Text provides an explanation for a specific field or screen, defines available options, and it can also be used for data cleanup and identifying proofing errors which ensures accurate and consistent data integrity. Check out the Help Text feature by clicking the blue hyperlink option next to a field in SSIS.
SSIS V22.1 included the new child maltreatment 24 hour timeline exception field, needed to be reflective of legislative changes, to allow for 24hr to 5 day CP Response in specific situations. The new field is found on the “Victim Information” tab of the Child Maltreatment Report. This field removes the need for the previously added temporary activity of “CP Timeline Exception” (which staff had been instructed to use to indicate timeline exceptions between 7/1/2021 and 2/23/22).
Users should no longer use the temporary activity of ”CP Timeline Exception” for dates after 2/23/22. This activity will be inactivated in SSIS V22.3. Users should instead use the new field located on the ‘Victim Information’ tab as of 2/24/22. The new CMR field will be tied to the ‘time to initial contact report’ in V22.2 for contacts dated 2/24/22 or later, this will allow the report to correctly show contact timeliness for those contacts dated 2/24/22 or later where the noted exceptions apply. Timeliness measures under State Measures Dashboard located on the Child Welfare Data Dashboard and those available on agency-specific CW dashboards (available using Tableau Server) are to be updated in April to reflect the legislative timeline exceptions (DHS Bulletin #21-68-18) and how those are documented in SSIS before and after 2/23/22.
Contact the SSIS Help Desk with any questions.
The SSIS ICWA Coffee Talk scheduled for April 19, 2022, at 9:00 a.m. has been postponed until further notice. In its place SSIS fiscal and worker subject matter experts will be presenting Bridging the Gap in SSIS. Registration for those enrolled in the ICWA session will automatically transfer to the Bridging the Gap presentation. Registrants unable to attend the Bridging the Gap presentation should remove the event from their calendar and no further action is necessary.
SSIS Training partners with the Minnesota Child Welfare Training Academy in effort to host informational coffee talk webinars in the program area of child welfare policy and SSIS data entry.
All SSIS users are invited to register for upcoming coffee talks. Registration is required for each session and will close one hour prior to the event. Webinars will be recorded and posted for future reference.
Bridging the Gap in SSIS
Tuesday, April 19, 2022
9:00 – 10:30 a.m.
Register at: https://umn.zoom.us/webinar/register/WN_SJAGKsWMTkaXMxz6yfkBQA
Statewide Release v22.2
Tuesday, May 24, 2022
9:00 – 10:30 a.m.
Register at: https://umn.zoom.us/webinar/register/WN_ikwQMNIyReayDBzgTveOmw
Court Actions, CHIPS, OHPP, IVE in SSIS
Tuesday, June 21, 2022
9:00 – 10:30 a.m.
Register at: https://umn.zoom.us/webinar/register/WN_V58sGIqVR6ak2C1moQiVSw
Several training opportunities are available to SSIS users. Courses are great for those new to SSIS or those seeking a refresher. Click the topic below for course descriptions, schedules and registration information.
SSIS webinar materials and previous recordings can be found on the Minnesota Child Welfare Training Academy site.
|
