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Federally approved policy modifications to adult and children’s targeted case management services temporarily allow telephone and video-conferencing in place of in-person face-to-face contact during the COVID-19 pandemic.
See the Coronavirus (COVID-19) section of the Minnesota Health Care Programs Provider Manual for information about providing targeted case management services during this pandemic.
The change is effective for services provided in the month of March, 2020, and allows case managers to conduct targeted case management visits by phone or video with adults receiving services or their legal guardians, and with children receiving services and their parents or legal guardians. The change runs through the end of the public health emergency.
Tribal provider requirements This change means that Indian Health Service (IHS), Sec. 638 Tribal providers, may receive the daily encounter payment when the contact between the case manager and the person receiving services happens by telephone instead of through an in-person face-to-face visit. Although the mode of how a service may be delivered is temporarily changing (for example, targeted case management services can be delivered via telephone temporarily), there are no changes to the payment methodology for the daily encounter payment. The same services and types of providers that are required to generate a daily encounter payment continue to be required when targeted case management services are delivered during the COVID-19 emergency period.
The affected programs include:
- Adult mental health targeted case management
- Children’s mental health targeted case management
In addition to:
- Child welfare targeted case management
- Vulnerable adult or adult with developmental disabilities (VA/DD) targeted case management
- Relocation service coordination targeted case management
Bulletin 20-69-02 Targeted case management changes for face-to-face contact requirements includes temporary instructions for these programs.
About the Behavioral Health e-Memo
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For more information about Behavioral Health Services in Minnesota, visit:
Children’s mental health / Adult mental health / Substance use disorder / Resources for partners and providers
For more information about this e-Memo please feel free to contact us at youropinionmatters.dhs@state.mn.us
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