Minnesota Department of Human Services logo

Adult Protection - Aging and Adult Services - (651) 431-2609

April 20, 2020

COVID-19 Hotline Phone Number Correction

Previous communications from DHS Adult Protection Unit included an incorrect local phone number for the COVID-19 Hotline. The correct local phone number is 651-201-3920.

COVID-19 Hotline:

Health questions: 651-201-3920 or 1-800-657-3903 (7 a.m. to 7 p.m.)

APS Resources:

Senior LinkAge Line at 1-800-333-2433 or 
Disability Hub at 1-866-333-2566 or

The Senior LinkAge Line and Disability Hub continue to be resources for APS and to refer MAARC reporters, vulnerable adults without case managers, primary support persons and informal supports for vulnerable during the COVID-19 situation. These services help identify resources and make connections with alternative services, if someone’s provider or support network has changed or temporarily stopped providing services. Resources are also available for telephone reassurance and friendly visitors to support people who are isolated during COVID-19. Service requests that do not result in a provider referral are noted to identify areas that need support to develop increased service capacity during COVID-19.

The Minnesota Board on Aging (MBA), Minnesota’s Area Agencies on Aging and the Minnesota Department of Human Services (DHS) are working closely together to share information and ensure that all parts of the state have the resources they need to support older Minnesotans and caregivers.

Administration for Community Living (ACL)  APS Technical Assistance and Resource Center (TARC) COVID-19 Education Brief

To find the most up-to-date information for providers, counties, tribes and members of the public, visit the DHS COVID-19 webpage.

Centers for Disease Control and Prevention COVID-19 webpage.

Minnesota Covid-19 Response - Coronavirus Disease in Minnesota

For the latest information on MN public health recommendations, visit MDH COVID-19 webpage

DHS Adult Protection Resource Specialists (APRS) are available for case consultation or 651-431-2609.

Communications from DHS Adult Protection Unit regarding COVID-19 and Impacts on Adult Protective Services are collected on the DHS Adult Protection Partners and Providers web page under the "News" section. 

COVID-19 Hotline:

Health questions: 651-201-3920 or 1-800-657-3903 (7 a.m. to 7 p.m.)

These are extraordinary times. Continued flexibility and creativity are vital to ensure personal safety for the client, worker, and community. Kindness, patience, ethical practices, and following public health advice will get us through this time. Take care!