|
As we announced at the end of
September, DHS has been testing a new phone number to connect people to crisis
services. Testing of this number in the metro area has been completed, and the
pilot of the new crisis number is now getting underway.
Starting Monday, January 8,
individuals and service providers in the Twin Cities metro area, calling from a
cell phone, can call one number — **CRISIS — and have their call seamlessly
forwarded to their county crisis team.
At this time, **CRISIS is being
piloted in the metro area only. The counties in the **CRISIS pilot are Anoka,
Carver, Dakota, Hennepin, Ramsey, Scott and Washington. Eventually, **CRISIS
will replace a list of 30 county crisis numbers across the state. As the system
rolls out, a landline 800 number will be added for people without cell phones,
especially in rural areas.
Note that during the pilot, in order
not to miss any calls, if an individual outside of the metro area calls the
number they will be routed to their local team as well. However, data
collection will be focused on the metro area at this time. Also important is
that the contractor was only able to set boundaries based on county lines not
the reservations. Individuals will need to continue to dial the current number
if they hope to reach a tribal team.
Statewide crisis provider meeting
During the February 13 statewide
crisis provider meeting, we will discuss a plan to partner with crisis teams in
the metro to promote the number within those communities.
Thank you again for your cooperation
in partnering with the Department of Human Services to provide crisis services
to Minnesotan’s.
Please contact Dominique.jones@state.mn.us with
any questions.
About the Mental Health Update
You have
received this email because you are subscribed to one or more of these lists:
New from
DHS: Mental Health
Subscribe, unsubscribe or update your
preferences
For more
information about mental health services in Minnesota, visit:
Children’s mental health / Adult mental health / Resources for partners and providers
|
