MnCHOICES Matters – November 2017

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MnCHOICES Matters

November 2017

In this issue:

MnCHOICES Matters archive 


MnCHOICES public webpages

DHS has updated the MnCHOICES public webpages. The webpages give a general overview of MnCHOICES and what Minnesotans can expect from the process. Please share these resources with those you serve:


MnCHOICES Mentor Handbook

The MnCHOICES Mentor Handbook is available on the MnCHOICES CountyLink site. It has a number of valuable resources within it, such as:

  • The definition, purpose, responsibilities and benefits of being a MnCHOICES mentor
  • A detailed description of the MnCHOICES Certified Assessor Training (MnCAT) process
  • Troubleshooting tips
  • MnCHOICES Assessment application resources
  • MnCHOICES Support Plan application resources

The Department of Human Services will no longer issue three-ring binders at new mentor trainings. This online handbook will take its place. 


MnCHOICES Assessment: Continued learning units

When MnCHOICES certified assessors complete Step 4: Recertification, they may enter only the continued learning units they earned during their current three-year certification period. For example, a certified assessor may not use a training completed on March 1, 2015, for recertification if his or her recertification period ran from April 1, 2015, through March 31, 2018. A certified assessor cannot use trainings that he or she did not document in a prior certification period in a subsequent Step 4 process because the training date would not fall within the new certification period the person is reporting on.

Certified assessors may enter any earned continued learning units beyond the 45 required units when reporting on the current certification period. For example, if the certified assessor completed 50 hours of continued learning during his or her three-year recertification period, the assessor does not need to stop entering units when he or she reaches 45 units. The assessor may choose to enter all 50 units to have a complete picture of the number of units completed for his or her recertification period. While the assessor may enter additional units in this instance, it is not required.


    MnCHOICES Assessment: Three new workgroups

    The Department of Human Services Assessment and Support Planning team is working with lead agencies to streamline the assessment process. This work is being completed in partnership with the Minnesota Association of County Social Service Administrators (MACSSA) and the County-State Workgroup. DHS has formed three additional workgroups with input from MACSSA and the County-State Workgroup to help with this work:

    • MnCHOICES Process Workgroup: Focused on the assessment process
    • MnCHOICES Lead Agency Workflow Workgroup: Focused on assessment workflows
    • DD Workgroup: Focused on policy related to providing Rule 185 services


    MnCHOICES Assessment: SSIS IDs

    When an SSIS administrator creates an ID for an SSIS user who is also a MnCHOICES user, the SSIS ID must be eight characters or fewer. SSIS IDs longer than eight characters cause an error message and prevent users from accessing the MnCHOICES Assessment application.

    Please share this information with SSIS administrators in your agency.


      MnCHOICES Assessment: Merging PMI numbers after adoption

      When a child receives a MnCHOICES assessment pre-adoption and receives a new PMI number after the adoption, he or she does not then need a new face-to-face assessment unless there is also a change in condition.

      The lead agency should complete the following steps to transfer information from the old PMI into a new assessment under the new PMI:

      • Create a new record in MnCHOICES for the person with his or her new PMI number.
      • Create a new MnCHOICES assessment document.
      • Contact the SSIS/MnCHOICES help desk to ask staff to copy the assessment data from the old to the new PMI assessment. When making the request, provide old PMI number, name and old assessment number as well as new PMI number, name and new assessment number.
      • The help desk will copy data from the old assessment into the new assessment.
      • The updated/new person and assessment documents are now available for the lead agency to work in. 


        MnCHOICES Assessment: Eating-related ADL dependencies for children

        DHS sent the following eList announcements regarding eating-related activities of daily living dependencies for children:

        Please contact the DSD Response Center if you have assessed a child and the child:

        • Receives BI, CAC or CADI waiver (regardless of whether they are using CDCS)
        • Is between 61 months and 18 years old
        • Was assessed using either the MnCHOICES Assessment tool or the LTCC legacy assessment forms
        • Received “02” as a code in the eating ADL section in his or her assessment and the 02 code for eating would have been the difference between two case mixes.


        MnCHOICES Assessment: May providers be present?

        If a person is unable to participate in an assessment without the assistance of a provider, a provider may attend an assessment/reassessment only to assist with or support the person’s participation.

        The provider’s role in this situation is to provide the supports necessary for the person to participate in the face-to-face assessment. The provider may not participate in the face-to-face assessment, meaning he or she may not present his or her issues, concerns or ideas as a provider. The person (or the person’s legal representative) must consent to the provider’s attendance for this purpose.

        Minn. Stat. §256B.0911, subd. 3a(d) states, “Except for legal representatives or family members invited by the person, persons participating in the assessment may not be a provider of service or have any financial interest in the provision of services.” The person may invite others to attend, within the parameters of the law. A service provider or those with any financial interest in the provision of services may not participate in the face-to-face assessment.

        While the provider may not participate in the face-to-face assessment, he or she may participate in the process by submitting documents to the assessor before the assessment (with the person’s or his or her legal representative’s consent). This input is important and helps to give the assessor needed information and insight as he or she completes the assessment.


        MnCHOICES Assessment: Community Support Plan Worksheet

        The Community Support Plan Worksheet, DHS-6791A (PDF), is a required document. The assessor gives it to the person at initial and annual assessments. It is an important document to leave with the person. It captures important information from the assessor’s conversation with him or her.

        After the assessor has determined eligibility, he or she delivers the MnCHOICES Planning Summary and Community Support Plan, DHS-6791B (PDF), or the Community Support Plan created in the MnCHOICES Support Planning application to the person no later than 40 calendar days after the assessment. Depending on the assessment results, additional forms might be required.


            MnCHOICES Support Plan: Adding PCA as a service for Elderly Waiver participants

            Lead agencies are not able to add PCA codes T1019 and T1019 UA to the Elderly Waiver Service Agreements within the MnCHOICES Support Plan application. DHS is working to fix this issue for a future MnCHOICES Support Plan application release.

            Until DHS makes that fix, support planners must create an additional service agreement in the Support Plan application to capture the state plan services the person is using. Assessors can select an EW agreement type and a PCA agreement type in the Support Plan application. Then, they can select the specific services under each agreement type.


            MnCHOICES Support Plan: Where do I add services?

            Assessors complete Services tab activities while completing the CSSP for people who will use publicly funded programs and services. Assessors do not develop services in the CSP. In most cases, case managers complete the Services tab as part of the service planning. When the assessor completes both the CSP and CSSP (such as when there are state plan PCA services only), the assessor should first complete the CSP then work in the Services tab as part of his or her work in the CSSP.

            Case managers should plan private-pay service options and informal supports to address needs and risks for those people who do not use public programs. This can be done in the Recommended Referrals, Informal Caregivers, Risks and Next Steps sections of the CSP.

            The Build and Print: CSP/CSSP Crosswalk webpage, found on the MnCHOICES Support Plan CountyLink site, provides more information about which tabs assessors use to build which parts of the CSP and CSSP. 


            MnCHOICES Support Plan: LTSS Improvement Tool launched

            DHS launched the LTSS Improvement Tool on Oct. 30, 2017. It is now available in the MnCHOICES Support Plan application. This launch is the first phase of the LTSS Improvement Tool. It focuses on the person’s experience with his or her coordinated service and support plan (CSSP) and service provider.

            DHS has archived the training webinar on the Disability Services Division training archive.

            You may send questions about the LTSS Improvement Tool by email to DSD.ResponseCenter@state.mn.us


            MnCHOICES Support Plan: Rates Management System

            Please review these important dates regarding the transition from rates calculation being completed in the SSIS application to the MnCHOICES Support Plan application. Being aware of these dates and following the instructions below will assist your agency in a smooth transition of calculating rates in the MnCHOICES Support Plan application.

            • Lead agencies need to have all 2017 service authorizations, (including December 2017 authorizations) in approved status in MMIS by Dec. 8, 2017. Lead agencies must also complete all 2017 Rates Management System (RMS) calculations by Dec. 8, 2017. Lead agencies may complete the rates calculations either via SSIS-RMS or in the MnCHOICES Support Plan application.
            • If 2017 services are not in approved status in MMIS on Dec. 8, 2017, the services will not be included on the RMS banding file for 2018. This could create a significant increase in administrative work for your lead agency. Service rates that are not in authorized status on Dec. 8, 2017, may require manual banding to calculate 2018 rates. RMS in the SSIS platform will not be available for January 2018 rate calculations. SSIS-RMS sunsets on Dec. 15, 2017. After Dec. 8, 2017, you must calculate any rates in the MnCHOICES Support Plan application.
            • The Rates Management System will not be available in SSIS or the MnCHOICES Support Plan application between Dec. 9 and 18, 2017, to allow the system programming required for legislative rate changes. During this time, lead agencies will not be able to calculate service rates.


            MnCHOICES 2.0 update

            Last fall, we completed meetings with lead agencies across the state to discuss users’ experiences with MnCHOICES 1.0. We discussed both experiences with the MnCHOICES 1.0 technology and with interpreting policy meaning within questions. At those meetings, several agencies volunteered to take part in additional work on the MnCHOICES 2.0 project.

            Since then, we have held several meetings with those volunteers who make up the Lead Agency Planning Workgroup. We continue to work with these volunteers and other lead agency staff on the form and function they would like to see in the application.

            As we move into the next steps of MnCHOICES Assessment 2.0 development, we are seeking your help. We need users who work in the Assessment application to serve as prototype testers for parts of MnCHOICES 2.0. If you’re interested in being a prototype tester, please let your supervisor know and ask him or her to send a list of volunteers from your agency along with each person’s email address, phone number and how each uses the application.

            Among the benefits of MnCHOICES 2.0:

            For recipients

            • Focus on the person and what is important to him or her instead of moving through a checklist of questions and answers
            • Improved interview experience
            • Increased clarity about the process and path forward

            For lead agencies

            • Clearer definitions that promote consistent practice and support ongoing training
            • Faster, streamlined tool that reduces interview time
            • Saves time, reducing redundant documentation

            For state of Minnesota

            • Clarifies roles and promotes consistency across lead agencies
            • Consistent and accurate data


            Publications

            DHS has posted or updated the following MnCHOICES-related publications and forms in the eDocs library:

            • DHS-2828A-ENG, Long-Term Services and Supports Notice of Action (Assessments and Reassessments)
            • DHS-2828B-ENG, Long-Term Services and Supports Notice of Action (Service Plan)
            • DHS-3427-ENG, LTC Screening Document – AC, BI, CAC, CADI, ECS, EW, MHM, MSC+, MSHO, SNBC
            • DHS-3428-ENG, Minnesota Long Term Care Consultation Services Assessment Form
            • DHS-3428A-ENG, Minnesota Long-Term Care Consultation Services Assessment Form: SW Section
            • DHS-3531-ENG, Application for Medical Assistance for Long-Term-Care Services (MA-LTC)
            • DHS-6683-ENG, Essential Community Supports Program (ECS) Financial Eligibility Worksheet for: Unmarried individuals, Married couples when both are requesting ECS, Married couples – spouse served under AC, EW, or in a nursing home
            • DHS-6683A-ENG, Essential Community Supports Program (ECS) Eligibility Worksheet for a Married Individual when only one spouse is requesting services
            • DHS-6826-ENG, Essential Community Supports (ECS) Financial Disclosure Form


            Other resources

            • For previous issues of MnCHOICES Matters or other MnCHOICES assessment and support planning resources, please visit our CountyLink page.
            • For more information about assessment and support planning, please visit the Community-Based Services Manual (CBSM).


            For more information about MnCHOICES, visit us on the DHS website. For technical assistance about MnCHOICES, visit us on CountyLink.