PHR for LTSS Demo - January Update

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PHR for LTSS Demo

PHR for LTSS Demo Past Updates

January 26, 2017

PHR for LTSS Demo - January Update

New year, new DHS logo

With a new year under way, DHS has a new logo with a fresh look. As a result, our PHR for LTSS email updates will now look like this one, but don't fret, the content will stay the same!

Personal Health Record for LTSS (PHR):

We're getting closer to the automated launch of the PHR. This will involve nightly updates to the PHR that come from DHS if there is a change to beneficiary information. Our MN.IT staff continue to learn invaluable lessons about the interaction between internal DHS database systems and the functionality of our internal testing environments. We continue to maintain a detailed list of lessons learned as we progress with the project. 

Currently, we have 42 people using the PHR:

  • 14 beneficiaries/ legal representatives 
  • 8 county case managers
  • 20 provider staff members

In order to encourage our participants to try out various functions of the PHR, we send them a "requested action" each week. We ask them to do things such as updating account and health information, sending secure messages, adding providers, and reviewing documents that have been uploaded to the PHR. 

We will host our first focus group for beneficiaries and legal representatives on February 8th in Fergus Falls. We look forward to gathering user experience feedback firsthand from the beneficiaries/ legal representatives. 

eLTSS:

We continue to move forward with our eLTSS (electronic Long-Term Services and Supports) standard efforts. As a recap, we reviewed 456 possible data elements with the providers in the Otter Tail Collaborative. 

They identified 123 fields they agreed they would want to share. A form with those fields that has a standard "look and feel" so that it can be easily interpreted by the various providers in the Collaborative has been created. 

The Otter Tail Collaborative also recently completed a "homework assignment" which involved each of them successfully sending a secure message to each other through the RelayHealth portal. The secure messages included information about a beneficiary who is on Medical Assistance and asked the organization receiving the message to confirm within their own internal systems that the beneficiary referenced in the message is indeed on MA. 

FASI:

We received approval from the federal Office of Management and Budget to proceed with our FASI (Functional Assessment Standardized Items) efforts. We're now proceeding with laying out a timeline for Round One of the assessment. We will send a letter to each of the 7 metro counties (which is where we'll be conducting FASI) to notify the lead assessors of our FASI efforts soon. We tentatively plan to begin conducting the assessments sometime during the month of February, with a target completion date of May 31st. 

Experience of Care:

As noted before, we received permission from CMS to forego the second round of testing of the Experience of Care survey a/k/a Beneficiary Experience Survey. DHS leadership concluded that further testing of this survey would unduly burden the targeted population as it would duplicate other efforts already under way in MN.

What are the PHR for LTSS Demo's goals?

  1. Demonstrate use of an untethered Personal Health Record (PHR) system with beneficiaries of LTSS;
  2. Identify, evaluate and test an electronic Long Term Services and Supports (e-LTSS) standard with the Office of the National Coordinator's (ONC) Standards and Interoperability (S&I) Framework process;
  3. Field test a Beneficiary Experience Survey within multiple CB-LTSS programs for validity and reliability; and
  4. Field test a modified set of Continuity Assessment Record and Evaluation (CARE) Functional Assessment measures for use with beneficiaries of CB-LTSS programs.

Where can I learn more?