(FAQ3) Frequently Asked Questions for DHS’ Licensed Child Care Providers The Positive Supports Rule (PSR)

Minnesota Department of Human Services
DHS Licensing

April 14, 2016

The Positive Supports Rule is a new Minnesota rule that requires all DHS license holders to use person-centered principles and positive support strategies when they are providing services for persons or children with developmental disabilities or related conditions.

The Department of Human Services (DHS) is issuing a series of guidance documents about the Positive Supports Rule to DHS license holders. This document is written specifically for DHS-licensed child care providers (includes both child care centers and family child care providers).  


The General FAQ on Positive Supports Rule addresses the following questions:

  • Do child care providers have to meet the requirements of the PSR?
  • If we don’t have a child with developmental disability or a related condition now in our setting, but might someday, what do we have to do to get ready?
  • How would I know that a child in my care has a "developmental disability or related condition" and the PSR applies?
  • I currently have children with developmental disabilities and related conditions in my child care program. Will Licensing give me a citation or correction order if I’m not yet following the requirements of the PSR? 

The Training Requirements of the Positive Supports Rule addresses training questions from child care providers:

  • Who has to get the training?
  • What is in the training?
  • Will all our personnel/caregivers have to take the training even if we only have one child with a developmental disability or related condition?
  • Etc.

Additional Questions from Child Care license holders are below:


Q1. I have heard that the PSR means I cannot ever touch or redirect a child in my care. Is that true?

A1.  No.  The Rule makes a distinction between “permitted procedures,” “restricted procedures,” and prohibited procedures.”  The Rule does not prohibit all physical contact or redirecting. You should read the full rule and relevant statutes to understand what is permissible.  Positive Supports Rule

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Q2. What procedures or actions are permitted?

A2.  “Permitted Procedures” are those actions that your staff are allowed to take when providing services to a child with a developmental disability or related condition. 

There are many “Permitted Procedures” described in the Positive Supports Rule Permitted Procedures in Positive Supports Rule  and in Minnesota Statute, section 245D.06, subdivision 7:  Permitted Procedures in 245D

The following is a list from each: 

  • Positive verbal correction that is specifically focused on the behavior being addressed;
  • Temporary withholding or removal of objects being used to hurt self or others;
  • Use of the instructional techniques and intervention procedures listed below are also permitted. They may be used on an intermittent or continuous basis. When used on a continuous basis, they must be addressed in a child's plan. Physical contact or instructional techniques must use the least restrictive alternative possible to meet the needs of the person and may be used:

1) to calm or comfort a child by holding that child with no resistance from that child;

(2) to protect a child known to be at risk of injury due to frequent falls as a result of a medical condition;

(3) to facilitate the child 's completion of a task or response when the child does not resist or the child 's resistance is minimal in intensity and duration;

(4) to block or redirect a child 's limbs or body without holding the child or limiting the child 's movement to interrupt the child 's behavior that may result in injury to self or others with less than 60 seconds of physical contact by staff; or

(5) to redirect a child 's behavior when the behavior does not pose a serious threat to the child or others and the behavior is effectively redirected with less than 60 seconds of physical contact by staff.

  • There are times when restraint is allowed in the PSR. Restraint may be used as an intervention procedure to:

1) allow a licensed health care professional to safely conduct a medical examination or to provide medical treatment ordered by a licensed health care professional;

2) assist in the safe evacuation or redirection of a child in the event of an emergency and the child is at imminent risk of harm; or

3) position a child with physical disabilities in a manner specified in the child's coordinated service and support plan addendum or other individualized plan.

  • Use of adaptive aids or equipment, orthotic devices, or other medical equipment ordered by a licensed health professional solely to treat a diagnosed medical condition is allowed under the PSR. The use of such equipment or devices would not, in and of themselves, be considered a mechanical restraint. Their use would also not require submission of a report via the Behavior Intervention Report Form.

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Q3. What procedures or actions are restricted or prohibited?

A3.  “Restricted procedures” are specific procedures that are allowed when they are implemented in compliance with standards governing their use, as identified in statute. 

“Prohibited procedures” are procedures or interventions that restrict a child’s autonomy in some manner used as a substitute for adequate staffing, for a behavioral or therapeutic program to reduce or eliminate behavior, as punishment, or for staff convenience. 

Some examples, in the broadest sense, include:

  • chemical restraints,
  • mechanical restraints,
  • manual restraints,
  • time out,
  • seclusion, or
  • any other aversive or deprivation procedure

 See the list of prohibited and restricted procedures in rule and statute at: 

Prohibitions in the Positive Supports Rule    

Prohibited Procedures in 245D

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Q4. Can my staff or I still use a ‘time out’ for children in my child care?

A4.  It is important to understand how the Rule defines “time out.” Under the Rule, “time out” is defined as “the involuntary removal of a person for a period of time to a designated area from which the person is not prevented from leaving.”  The Rule also states that “time out does not mean the voluntary removal or self-removal for the purpose of calming, prevention of escalation, or de-escalation of behavior; nor does it mean taking a brief break or rest from an activity for the purpose of providing the person an opportunity to regain self-control.” For example, a ‘chair time out’, requiring someone to sit on a chair for a specified amount of time but not physically forcing them to stay in the chair would be prohibited. Asking someone to ‘take a break’ to ‘cool down’ – but not requiring them to do so - would not be considered a form of time out. 

  • “Time out” is prohibited for a child with a developmental disability or related condition when used as a “substitute for adequate staffing, for a behavioral or therapeutic program to reduce or eliminate behavior, as punishment, or for staff convenience.” 

Family child care providers have been able to use time outs, or separation of the child from the group, under Rule 2 for behavior guidance purposes, as long as: “The separation of a child from a group to guide behavior must be appropriate to the age of the child and circumstances requiring the separation….and for not longer than ten minutes.” 

Child care centers have had a prohibition on the use of time outs and separation of the child under Rule 3, unless:  “the license holder has tried less intrusive methods of guiding the child's behavior which have been ineffective and the child's behavior threatens the well-being of the child or other children in the center.”

Bottom line: The PSR is newer law and is intended to update and take precedence over previous rule and practice for those license holders providing care to children with a developmental disability or related condition.  

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Q5. Am I allowed to manually hold or restrain a child in an emergency?

A5.  Yes. The Rule allows for the "emergency use of manual restraint" under certain conditions.  This is a key phrase that you will have to learn more about and about which DHS will be sending further guidance.  Emergency Use of Manual Restraints

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Q6. Are all licensed child care providers expected to have policies on when, if at all, the emergency use of manual restraint is allowed in their program? If so, does the child care provider have to make this information available to parents/legal representatives?

A6.  Yes, if a child in your care is developmentally disabled or has a related condition, then you must have a written policy that addresses when and under what circumstances you would approve the emergency use of manual restraint by yourself or your staff. Only parents or legal representatives of a child who has been determined to be developmentally disabled or with a related condition would receive the policy on EUMR. 

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Q7. If we have to use an emergency manual restraint or other physical actions with a developmentally disabled child, what do we have to document and report?

A7.  The license holder must retain documentation of emergency use of manual restraint in the person's permanent record for at least five years after creation of the documentation or other documents. There are other documentation and reporting requirements you must follow  when you have to use physical contact or emergency use of manual restraints (at links below). 

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Q8. Are all licensed child care providers going to be held accountable for all of the new documentation requirements in a licensing review?

A8.  Yes. You will have to provide documentation, as the rule section positive supports documentation states for all children with developmental disabilities or a related condition, of the following:

1.  Document general positive support strategies and activities for your setting*;

2.  Incorporate positive support strategies into an existing treatment, care, or other individual plan (e.g. ICCPP, or Individual Child Care Program Plan);

3.  Maintain policy on the Emergency use of Manual Restraint (EUMR);

4.  Report incidents via Behavior Intervention Report Form (BIRF)**;

5.  Positive Support Transition Plans (PSTP). 

*Please note that if you are a Family Child Care provider, you do not have to document general positive support strategies and activities for your setting. Family Child Care providers must still report required incidents via the Behavior Intervention Report Form and create Positive Support Transition Plans, if required.

**Please note that further guidance for child care providers on the use of the BIRF is forthcoming from DHS.  

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NOTE:  You are receiving this notice because you are listed as an Authorized Agent for a child care center licensed by the Minnesota Department of Human Services (DHS).  If you believe you have received this notice in error, please ask the license holder to contact their DHS licensor, or contact the DHS Licensing Division via email at DHS.LicensingSupp@state.mn.us.

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