What is the crew’s progress?

All gas main installation is complete in the Webber-Camden neighborhood as of today. Service line work will follow in the coming weeks.

Natural gas service line work

One natural gas crew typically works on about one block per week. They will either fully replace the service line or reconnect it to the new main, depending on the line’s age. For most properties, the crews remove at least one sidewalk panel in front of the house, excavate a hole by the outside meter, and bore the service line from the sidewalk to the house.

For inside meters, the crew will make a two- to three-hour appointment at a time that works with the resident. We encourage customers to work with the crew on where they want the meter to go, keeping limitations in mind such as a minimum of three feet away from areas such as windows, doors, and vents. Customers with outside meters will be notified prior to the replacement or connection of the service lines to the new mains.

The technician will access the natural gas meter inside the house, move the meter outside, and relight the natural gas appliance pilot lights after the new meter has been relocated.

After the service line and meter work, CenterPoint's authorized contractors will restore areas affected by the construction.

How can I contact CenterPoint Energy? 

Check out our website for more details. If you have questions, please contact our Communication Specialist at una.omeara@centerpointenergy.com or 612-321-5546. We thank you for your patience as we’re upgrading our infrastructure!