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The 2024 Sales, Use, and Withholding (SUW) Taxes Annual Return is due for all SUW taxpayers on or before February 28, 2025. For some Michigan Treasury Online (MTO) users, making a tax payment during the annual return filing season will be their first exposure to the new payment platform, Paymentus. If this is the first message you are receiving about the MTO payment platform change, you can get caught up at michigan.gov/MTOPaymentus
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The MTO payment platform changed from PayConnexion to Paymentus on May 22, 2024. This system upgrade brought greater electronic payment scheduling flexibility for all MTO customers including same-day payments, expanded future payment scheduling up to one year, and payment processing every day including weekends and holidays.
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Review refreshed MTO payment tutorials and updated electronic payment resources to support you in making tax payments through MTO.
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Verify your payment information is correct before making a payment.
- Your previously saved MTO payment information securely transferred to the new system.
- In some cases, placeholder zeros in account numbers were truncated, leading to processing issues in Paymentus.
- To avoid a rejected payment due to “account not found”, visit the My Wallet feature in Paymentus and update your saved payment information as needed.
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Contact your financial institution if you have an ACH Debit Block on a checking or savings account that you are using to make MTO tax payments.
- You must update the Company ID with your financial institution to 0000408976.
- Failure to make this update before making your first payment through MTO Paymentus will result in a declined payment.
- Declined payments cannot be reattempted through MTO until you speak with Treasury. Connect with us via the Business Tax eService, by phone at 517-636-6925, or use the Ask MTO contact form.
- If you need help understanding if ACH Debit Block and Company ID updates apply to you, check out our Paymentus FAQs.
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