Ottawa County Department of Public Health - Limited Operations Update

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Public Health Limited Operations Update

As of Thursday, March 19, 2020, The Ottawa County Department of Public Health (OCDPH) office on James Street in Holland has been closed to the public for all non-scheduled, in-person visits until further notice. Visits for essential services are available by appointment through calling the main phone number at 616-396-5266. See more information by program for the services offered and unique ways to stay in touch with each program. The OCDPH offices in Grand Haven and Hudsonville closed for all services on Tuesday, March 17, 2020, until further notice.

To ensure the safety of all customers and staff, everyone entering the facilities will be screened for COVID-19 symptoms and travel history prior to entry.

Clinic Services

  • Immunizations: Essential immunization appointments will remain available. Nurses will determine appointment needs on a case-by-case basis.
  • Sexual Health: Essential sexual health services will remain available. Nurses will determine service need on a case-by-case basis. Appointments for routine care will be rescheduled for a later time.
  • Communicable Diseases: Healthcare providers and labs need to continue reporting notifiable diseases to public health. Investigation on all notifiable  diseases will continue.
  • Tuberculosis: clients receiving monitoring or daily observed therapy will continue receiving services.

Community Health

  • Maternal Infant Health Program (MIHP): Referrals are still being accepted and visits will occur through phone and video technology. All home or other face-to-face visits with clients have been temporarily suspended. Visit to learn more and/or make a referral.
  • Children’s Special Health Care Services (CSHCS): Ottawa County staff are reaching out to clients via phone, text or email. CSHCS is still enrolling new children with special needs meeting eligibility. Families are encouraged to join the Special Families’ Corner Facebook page for additional support as well. For questions call the CSHCS program representative at 616-393-4445.
  • Lead Case Management: Families of children with elevated lead levels will receive a phone call from a registered nurse who can offer education for the family, but no home visits will be made at this time.  
  • Hearing and Vision: All services are suspended until further notice.

Environmental Health

Please call in advance for drop-in services such as Sharps container exchange. Apply online or over the phone for all other services.

  • Field Services: All services continue, with the exception of in-home assessments. All septic and well permits are still being processed, as are all Real Estate Transfer Evaluations. This allows all parties involved to move forward in the building or sale of a home.
  • Food Services: Food safety related routine inspections, complaint investigations, illness surveillance, plan review, and licensing activities are continuing. In addition to these activities, the focus has shifted to include Coronavirus safety procedures with our establishments. Inspectors are reaching out directly with owners and operators to discuss any questions or clarification regarding Executive Order No. 2020-9.  Other program areas, such as routine body art (tattoo/piercing) inspections, are postponed until further notice.
  • Sustainability: Sustainability sites are continuing to accept hazardous material and encouraging customers to remain in their cars during their visit.

Health Planning and Promotion

  • Ottawa Pathways to Better Health (OPBH): All home or other face-to-face visits with clients have been suspended until further notice.  All client contacts will instead be conducted by phone, text or email to protect the health of clients and staff. Community Health Workers will continue to reach out to their clients and the community remotely to provide support and resources as appropriate. Pathways is continuing to accept and process online referrals at  
  • Miles of Smiles and SEAL! Michigan: All services are suspended until further notice.
  • Health Promotion: All face-to-face programming is suspended until further notice. Direct communication will be provided to partnering agencies.