May 29, 2019
Media Contacts & Photos Below
Ottawa County Honors Employees for Customer Service
Join us in congratulating Judy Kettring, Community Health Worker, from the Department of Public Health and Frank Archer, Maintenance Worker, from the Facilities Maintenance Department, who have been recognized as Ottawa County’s Outstanding Customer Service Award recipients for the first quarter of 2019. You can read the nominations which earned each recipient an award plus learn more about them at miOttawa.org.
"Judy truly cares about the well-being of the people she works within the community and it shows in her efforts to assure she is providing the highest level of customer service. She is consistent, compassionate, responsive and reliable. Judy is a great representative of the Ottawa Way and demonstrates what customer service is all about." said Susan Keen, Nurse Supervisor.
"In Frank’s twenty-five plus years with the County Facilities team, he continually demonstrates to all his natural talent for customer service. He always greets our customers with a friendly hello and a smile. He gives his full attention to their issue and quickly follows up with a solution and a can-do attitude. We are all proud of Frank’s work, the example he sets for others and being recognized for this achievement," said John Borgerding, Building and Grounds Supervisor.
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