Press Release: County Employees Awarded for Customer Service
Ottawa County, Michigan sent this bulletin at 12/03/2018 01:33 PM EST |
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December 3, 2018 | For Immediate Release | Media Contact
Ottawa County Honors Employees for Customer Service
Join us in congratulating Marshall Boyd from the Ottawa County Innovation & Technology Department and Amber Reagan from the Ottawa County Clerk/Register of Deeds Office, who have been recognized as Ottawa County’s Outstanding Customer Service Award recipients for the third quarter of 2018. You can read the nominations which earned each recipient an award plus learn more about them at miOttawa.org.
“Marshall demonstrates a diverse set of technical skills as well as top notch interpersonal skills. His contribution allows the Innovation and Technology Department to deliver innovative solutions to technical issues in addition to providing responsive customer service. Being chosen for this quarter’s Customer Service award is a credit to his dedication for providing value to our customers, ” said Aaron Boos, Manager of Applied Technology.
“The Clerk/Register of Deeds office strives to provide a service to the public that exceeds our customer’s expectations. Our team members take that challenge to heart as they are always going above and beyond. Amber is no exception to that important part of our culture. As our team lead, Amber is often consulted by her team for circumstances that require more in-depth and out of the box, creative problem-solving skills. Her ability to seek and accomplish customer satisfaction through ingenious solutions is inspiring. This scenario that was submitted speaks volumes to the character of Amber and is just one example of what is the norm for her. It takes a special person to use personal time to help a customer and Amber does it without a second thought. Amber exhibits the natural traits and mindset of what the Ottawa Way is truly all about- humbly serving and caring about the citizens of Ottawa County." said Jody Hansen, Clerk/Register of Deeds Supervisor.
Implemented in 2012, the Customer Service initiative is one of the County’s Four C’s, along with Communication, Cultural Intelligence and Creativity. Customers can nominate an Ottawa County employee for an Outstanding Customer Service Award at miOttawa.org.
Access services and learn more about the County at miOttawa.org, facebook.com/miottawa or @miOttawa on Twitter and Instagram.
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| Marshall Boyd | Amber Reagan |
Media Contacts:
Aaron Boos | Manager of Applied Technology | 616-738-4881
Jody Hansen | Clerk/Register of Deeds Supervisor | 616-994-4514
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Ottawa County is located on Lake Michigan’s spectacular freshwater coastline where nature is cherished and protected. More than the lakeshore, you’ll find the people of Ottawa County friendly yet driven, working hard to succeed in charming downtown small businesses, at manufacturing hubs with global impact and on acres passed down from generations. We embrace creativity and believe that diversity makes us stronger. We resolve that our public services must be high-quality and cost-effective. We are innovative and never wait for someone to solve our problems for us. We are friendly neighbors chipping in, lending a hand and making sure you know Ottawa County is where you belong.
Ottawa County | 12220 Fillmore Street | West Olive | Michigan | 49460 | 616-738-4000
The Ottawa County Board of Commissioners:
Chairman Greg DeJong | Vice-Chairman Roger Bergman | Philip Kuyers | Jim Holtvluwer | Don Disselkoen | Matt Fenske | Al Dannenberg | Mike Haverdink | Joe Baumann | Frank Garcia | Kelly Kuiper
The Ottawa County Board of Commissioners meets the second and fourth Tuesdays each month at 1:30PM. The public is welcome and encouraged to participate. Meetings are held in the Board Room located at 12220 Fillmore Street, West Olive, Michigan.
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