Press Release: Ottawa County Employees Awarded for Customer Service

November 16, 2017 | For Immediate Release | Media Contact

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Ottawa County Honors Employees for Customer Service

Join us in congratulating Arlette Quistian from Ottawa County Clerk/Register of Deeds Office and Andrew Hafler from the Sheriff's Office, who have been recognized as Ottawa County’s Outstanding Customer Service Award recipients for the third quarter of 2017. You can read the nominations which earned each recipient an award plus learn more about them at miOttawa.org.

“Excellent customer service has always been a top priority at the Clerk/Register of Deeds office. Arlette demonstrates that commitment every day. Her willingness to help in any way she can is supported by her kind, patient and empathetic manner. Arlette is an invaluable asset to our organization and we are truly grateful to have her on our team,” said Jody Hansen, Clerks/Register of Deeds Office Supervisor. 

“Deputy Hafler works tirelessly on the overnight shift serving the citizens of Ottawa County. Deputy Hafler is an integral part of the Spring Lake Ferrysburg team. Deputy Hafler provides excellent customer service and has received several compliments from our citizens. Deputy Hafler is always willing to help and gives of himself to ensure that he does things the Ottawa way,” said Sgt. Jason Kik.

Implemented in 2012, the Customer Service initiative is one of the County’s Four C’s, along with Communication, Cultural Intelligence and Creativity. Customers can nominate an Ottawa County employee for an Outstanding Customer Service Award at miOttawa.org.

Access county services and learn more at miOttawa.org, facebook.com/miottawa or @miOttawa on Twitter.

Arlette Quistian	Andrew Hafler

Media Contacts:

Jody Hansen, Ottawa County Clerks/Register of Deeds Office Supervisor, 616-994-4514

Sgt. Jason Kik | Spring Lake-Ferrysburg Branch Supervisory | 616-215-1595