Press Release: Ottawa County's miOttawa.org Ranked 9th Nationwide
Ottawa County, Michigan sent this bulletin at 07/24/2017 08:33 AM EDT
Ottawa County's miOttawa.org Ranked |
July 24, 2017 Media Contact: Shannon Felgner, |
“It is an honor to be recognized nationally. Offering a secure website robust in services is simply good customer service. Citizens can access permits, records, and other needs 24-7 without leaving home. It is efficient for citizens and the County." said Shannon Felgner, Ottawa County’s Communication Manager. Citizens in Ottawa County are actively visiting miOttawa.org for those online services. By the close of business on June 30, Ottawa County topped the ten million dollar mark in total transactions conducted via miOttawa.org. Its first e-service was property tax searches beginning in December of 2005.
Along with services, residents can stay connected through technology. Ottawa County added email subscription services in 2015 as a way to push information to residents. To date, 26,000 people are subscribed to receive county news via email.
"Though we have consistently been recognized for having a top website, we are never finished. We continue to grow our online services, increase transparency and work in creative ways using technology. Our website is always a work in progress. A new design with improved functionality and accessibility is scheduled in the coming months," Felgner added.
“Digital counties are leveraging technology to improve the ways they conduct business and engage with citizens in increasingly innovative and exciting ways,” said Todd Sander, executive director, Center for Digital Government. “The Center for Digital Government congratulates this year’s winners for their work to reduce costs, encourage citizen engagement, increase efficiencies and proactively address citizen expectations.”
Other Michigan Counties making the top ten list in their population categories include Oakland County, Jackson County, and Allegan County. See all the winners and their rankings.