ACTION NEEDED FOR DEADLINE OF 3/23/20: Opt-In for Fee Waiver for Oakland County G2G Cloud Solutions Online Payment Agencies

Dear Oakland County City, Village, Township and Court,

We are all working diligently to manage the effects of COVID-19 and the State of Emergency in Michigan.  As part of this effort in Oakland County, County Executive, David Coulter has agreed to waive the Enhanced Access Fees (EAF) related to the I.T. Services Agreement: Exhibit I for Online Payments. The purpose for this action is to encourage citizens and customers to use online payments rather than visiting municipal or court offices to make a payment in-person.   

This ‘no-fee’ change is currently planned for the period March 25, 2020 through April 30, 2020.  The County, through the County Executive, may extend the time period of this Amendment for no longer than sixty (60) days after April 30, 2020, by providing written notice of the extension prior to April 30, 2020.

In order to provide responsive action, you can opt-in with the instructions below and with the understanding that an amendment to the I.T. Services Agreement will be provided to your agency to take through your normal board approval process over the following weeks when in-person board meetings are permitted at your government agency. 

How Do I Opt-In?

• If you are interested in opting in, one person with the requisite authority from your government agency will need to email SUPPORT@G2GCLOUD.COM with the following statement:
  •  “I <FULL NAME, TITLE> have the requisite authority to approve <AGENCY NAME> to waive the Online Payment fees and Revenue Sharing and agree to take the amendment for board approval.”

When Is the Deadline to Opt-In?

• The deadline is Monday, March 23^rd at 11:59pm 

What Does This Mean for Revenue Sharing?

• Agencies that opt-in will not be provided revenue sharing for Online Payments only during the period of time noted above

Who Should I Contact If I Have Questions?

• If you should have any questions, please contact the Service Center at servicecenter@oakgov.com or 248-858-8812.

Regards,

Oakland County
G2G Cloud Solutions

 

• COVIDwaiveFee03182020.pdf