Encourage Vendors to Attend Electronic Visit Verification (EVV) Forums

Encourage Vendors to Attend Electronic Visit Verification (EVV) Forums

If you are interested in implementing an Alternate EVV System, please invite your vendor partner to join the aggregator forums to mitigate implementation issues. The purpose of the forums is to answer technical questions regarding the State EVV system and Alternate EVV system integration process.

Forum Schedule

Forums – Provider (State EVV system)
Date	Time
November 24, 2020	1:00-2:00
December 8, 2020	1:00-2:00
December 22, 2020	1:00-2:00
January 5, 2021	1:00-2:00
January 19, 2021	1:00-2:00
February 2, 2021	1:00-2:00
February 16, 2021	1:00-2:00
March 2, 2021	1:00-2:00
March 16, 2021	1:00-2:00
March 30, 2021	1:00-2:00

 

Forums – Aggregator (Alternate EVV system)
Date of Training	Time of Training
November 17, 2020	1:00-2:00
December 1, 2020	1:00-2:00
December 15, 2020	1:00-2:00
January 12, 2021	1:00-2:00
January 26, 2021	1:00-2:00
February 9, 2021	1:00-2:00
February 23, 2021	1:00-2:00
March 9, 2021	1:00-2:00
March 23, 2021	1:00-2:00

You can register for the forums through the Absorb training platform.

Forum Questions

Please prepare questions in advance. Once the forum has started, questions can be submitted for review through the Teams chat feature at any time. Instructions on how to submit questions will be reviewed during the beginning of the forum. If you wish to submit questions, please be sure to use your computer to access the Teams chat.

IMPORTANT: During the forum, please submit questions in the following format.

• NPI
• Contact Name
• Contact Phone Number/Email Address
• Question

This information will help State and Gainwell Technologies staff to follow up with answers to your questions. The team will  answer as many questions as possible during the call, but, due to time constraints, some questions may need to be addressed after the forum. If we cannot answer your question during the call, we will record your contact information and question(s) and follow-up afterward.

Absorb First Time Users:

If you have not registered with the Absorb training platform, see the First Time User Guide for assistance. To access the guide, go to the Health PAS Online Portal and log into your TPA (Trading Partner Account). Next, click on the section called "Trading Partner User Training," and you will see the link to the First Time User Guide.

Questions?

See the EVV webpage for more information, including Frequently Asked Questions (FAQ).

Please contact Provider Services with questions:

• Email MaineCare's EVV email box
• Call Provider Services at 1-866-690-5585, option 3