Electronic Visit Verification (EVV) Trainings and Forums 

 Electronic Visit Verification (EVV) Trainings and Forums 

As a reminder, EVV requirement deadlines are January 1, 2021 for Personal Care Services (PCS) and January 1, 2023 for Home Health providers delivering services under Section 40. CMS has not changed these federal deadlines due to the COVID-19 Public Health Emergency.

In order to ensure providers are on a path to successfully meet the federal January 1, 2021 deadline for PCS, MaineCare implemented an EVV pend process on October 1, 2020 for PCS claims. Claims subject to EVV requirements pend for a three-day recycle period unless a matching EVV record is found. After the pend period, claims process to pay unless denied for other reasons. 

With these EVV deadlines quickly approaching, we continue to offer weekly provider and aggregator trainings and weekly  provider forums. All trainings and forums are online via Microsoft Teams.

Training Topics

Training topics include, but are not be limited to:

• Accessing the Sandata EVV portal via the Health PAS Online Portal
• Performing EVV administrative functions such as creating and editing information for employees who will use the system
• Navigating through the Sandata EVV system
• Entering and editing visit records
• Recording visit data using other devices
• Accessing and reviewing reports 
• Avoiding EVV visit exceptions

Training Schedule

EVV Provider Training
Date of Training	Time of Training
October 22, 2020	1:00-4:00
November 5, 2020	9:00-12:00
November 12, 2020	1:00-4:00
November 19, 2020	9:00-12:00
December 3, 2020	1:00-4:00
December 10, 2020	9:00-12:00
December 23, 2020	1:00-4:00
December 30, 2020	9:00-12:00

 

Aggregator Training
Date of Training	Time of Training
Oct. 29, 2020	1:00-2:00
Nov. 23, 2020	9:00-10:00
Dec. 17, 2020	1:00-2:00

You can register for these courses through the Absorb training platform.

EVV Forums

The purpose of the forums is to answer technical questions regarding the State EVV system and Alternate EVV System Integration process.

If you are interested in implementing an Alternate EVV System, please invite your vendor partners to join the aggregator forums as well.

Forum Schedule

Forums - Provider
Date of Training	Time of Training
October 27, 2020	1:00-2:00
November 10, 2020	1:00-2:00
November 24, 2020	1:00-2:00
December 8, 2020	1:00-2:00
December 22, 2020	1:00-2:00

 

Forums - Aggregator
Date of Training	Time of Training
October 20, 2020	1:00-2:00
November 3, 2020	1:00-2:00
November 17, 2020	1:00-2:00
December 1, 2020	1:00-2:00
December 15, 2020	1:00-2:00

You can register for the forums through the Absorb training platform.

Forum Questions

Please prepare questions in advance. Once the forum has started, questions can be submitted for review through the Teams chat feature at any time. Instructions on how to submit questions will be reviewed during the beginning of the forum. If you wish to submit questions, please be sure to use your computer to access the Teams chat.

IMPORTANT: During the forum, please submit questions in the following format.

• NPI
• Contact Name
• Contact Phone Number/Email Address
• Question

This information will help State and DXC staff to follow up with answers to your questions. The team will work to answer as many questions as possible during the call, but, due to time constraints, some questions may need to be addressed after the forum. If we cannot answer your question during the call, we will record your contact information and question(s), and follow-up afterward. 

Absorb First Time Users:

If you have not registered with the Absorb training platform, see the First Time User Guide for assistance. To access the guide, go to the Health PAS Online Portal and log into your TPA (Trading Partner Account). Next, click on the section called "Trading Partner User Training," and you will see the link to the First Time User Guide.

Questions?

See the EVV webpage for more information.

Please contact Provider Services with questions:

• Email MaineCare's EVV email box
• Call Provider Services at 1-866-690-5585, option 3