Electronic Visit Verification (EVV) Training and Forums: Register Now for April Events

Electronic Visit Verification (EVV) Training and Forums: Register Now for April Events

In-person EVV trainings have been cancelled at this time. The remainder of training courses and forums will be held through WebEx only. 

EVV Training Opportunities 

*Note – the training sessions are different from, and in addition to, the Provider Forums!

We are offering free training on a variety of topics related to EVV. To prepare for the implementation of EVV requirements, providers are strongly encouraged to attend training regarding the EVV administration functions available on the Sandata portal.

Providers can participate in the training sessions online through WebEx. 

Training Format and Topics:

Training topics will include, but will not be limited to:

• Accessing the Sandata EVV portal via the Health PAS Online Portal
• Performing EVV administrative functions such as creating and editing information for employees who will use the system
• Navigating through the Sandata EVV system
• Entering and editing visit records
• Recording visit data using other devices
• Accessing and reviewing reports
• Avoiding EVV visit exceptions

Training Courses and Schedule:

All trainings are offered online through WebEx. You can register for courses through the Learning Management System (LMS) system. The following dates and times are available:

Alternate EVV Provider Trainings

• Monday, April 20, 2020: 1:00-2:00 PM

EVV Provider Trainings

• Wednesday, April 15, 2020: 9:00 AM-12:00 PM
• Thursday, April 23, 2020: 1:00 PM-4:00 PM
• Tuesday, April 28, 2020: 1:00 PM-4:00 PM

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EVV Provider Forums

To support providers in their implementation of federal EVV requirements, we are holding a series of Provider Forums to answer technical questions regarding the State EVV system and Alternate EVV System Integration process. The forums are offered online, through WebEx. You can register for the forums through the Learning Management System (LMS).

EVV Forum Schedule:

• April 14, 2020        1:00 PM
• April 28, 2020        1:00 PM

Alternate EVV Forum Schedule:

Alternate EVV System Forums are scheduled for the following dates and times. We encourage providers interested in implementing an Alternate EVV System to invite their vendor partners to join the forum as well.

• April 7, 2020          1:00 PM
• April 21, 2020        1:00 PM

You can register for the forums through the Learning Management System (LMS).

Forum Provider Questions:

Providers who plan to attend the forums are highly encouraged to prepare questions in advance of the forums. Once the forum has started, questions can be submitted for review through the WebEx chat feature at any time. Instructions on how to submit questions will be reviewed during the beginning of the forum. If you wish to submit questions, please be sure to use your computer to access the WebEx chat.

IMPORTANT: During the forum, questions must be submitted,  in the following format.

• NPI
• Contact Name
• Contact Phone Number/Email Address
• Question

By including this information, State/DXC staff will be better able to follow up with answers to outstanding questions. The team will work to answer as many questions as possible during the call, but due to time constraints, some questions may need to be addressed outside of the forum. For questions that cannot be answered during the call, contact information and question(s) will be recorded, and a follow-up will be completed off-line.

LMS First Time Users:

If you have not registered with the LMS, see the LMS First Time User Guide for assistance. To access the guide, go to the Health PAS Online Portal and log into your TPA (Trading Partner Account). Next, click on the section called "Trading Partner User Training," and you will see the link to the LMS First Time User Guide.

Contact Us

If you need assistance with either system, please contact Provider Services with questions:

• Email MaineCare's EVV email box
• Call Provider Services at 1-866-690-5585, option 3