Prince George's Proud:
An Update From County Executive Alsobrooks
Dear Prince Georgians:
We are excited to share that for the second year in a row, Prince George’s County has been named the #1 Digital County in the United States in the 20th annual Digital Counties Survey in the 500,000 - 999,999 population category. This survey, presented by the Center for Digital Government (CDG), is an intense competition that honors the top ten Counties nationwide using smart strategies for digital services to move toward the future.
We are extremely proud of this honor, as it reflects the hard work we have done over the past few years to create a 21st-century government that can better serve our residents. We are embracing a digital foundation which is a key foundation for new programs that we are launching that will further improve the quality of life for our residents and positions us for this new era of rising opportunity.
This year, the County stood out from other jurisdictions based on our use of smart technology strategies and our efforts to connect with the community with modern user experience and accessibility through several major and on-going IT initiatives, including WEB portals, geospatial data, and mobile apps that are accessible from anywhere. Among several new apps, the CDG highlighted our PGCLitterTRAK app, which facilitates community involvement in the County’s beautification goals and modernized the PGC311 system to include a mobile app and web portal, which offers status updates and enhanced transparency for residents on issues.
This award also highlights various other efforts, including work done in the County Health Department surrounding electronic health records and health informatics and within our Office of Homeland Security’s Public Safety Communications as the first jurisdiction in the state to migrate to Next-Gen 911, a significant undertaking that now provides more accurate routing for emergency calls.
Our Office of Information Technology has worked tirelessly to enhance our digital infrastructure and make our County a national leader, and we want to thank them for their efforts. For more information about the Digital Counties Survey and to view the full list of winners, visit the Government Technology website here.
We also want to take this opportunity to remind residents that there is still time to donate to the annual “Stuff the Bus” School Supply Drive presented by our Department of Public Works and Transportation (DPW&T). This annual event helps to support our students as they prepare for the upcoming school year. Residents can drop-off school supplies weekdays at DPW&T from 10:00 AM to 2:00 PM through August 15.
Yours in service,
Angela Alsobrooks
Prince George’s County Executive
Plan a Neighborhood Clean-Up
Are you looking to make a big impact in your community? We encourage you to organize your own neighborhood clean-up! To learn more about how you can get involved, visit the Part of It, Proud of It website here.
Have You Tested Positive For COVID-19?
 The COVID-19 Omicron subvariant is very contagious. Reported cases in Prince George’s County have increased each week since mid-June and have remained above 1,500 a week for over two months. Hospitalizations have not spiked as much as they did during the winter Omicron surge, which shows that the vaccines work to keep people healthier if they are infected. Staying up to date on all of your COVID-19 vaccinations and booster doses remains critical to avoid serious illness or hospitalized from COVID-19. The County Health Department also continues to recommend that residents ages two and older voluntarily wear a mask when in indoor public places.
Because this Omicron subvariant remains very transmissible, it is important to remember the steps to take if you test positive for COVID-19. Be sure to follow the Center for Disease Control and Prevention's (CDC) latest isolation and quarantine guidance. For more updated information and data on COVID-19, please visit the County Health Department website here.
COVID-19 Vaccination Update
Vaccine Supply & Administration
- The County Health Department has provided over 224,100 vaccinations, including 26,600 additional doses to those fully vaccinated.
- During the month of July, the County Health Department has provided over 220 vaccinations at the Cheverly Health Center and Maternal/Child Health Center at Laurel.
- Our mobile units have provided over 180 vaccinations in the community during the month of July, focusing on homebound and senior residents.
- The County Health Department has provided 19,300 vaccinations to children ages 5 to 11 years since the vaccine became available for that age group in November 2021.
- More than 100 vaccinations have been provided to children under the age of 5 since the vaccine became available for that age group in June 2022.
 Vaccination Locations
The County Health Department no longer operates a standing mass vaccination clinic. The COVID-19 vaccine is available through the County’s mobile vaccination units or at the Cheverly Health Center and Maternal/Child Health Center at Laurel, by appointment only. There are a number of vaccination sites available in Prince George’s County that are not operated by the County. Please remember that we neither manage nor control appointments or distribution for any locations not operated by the County Health Department.
Prince George’s County Health Department
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Cheverly Health Center and Maternal/Child Health Center at Laurel: To schedule an appointment, individuals should visit the County Health Department website here.
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Mobile Vaccination Units: The County’s mobile vaccination units are typically reserved for homebound residents and other high-risk residents who require assistance in getting access to the vaccine. Individuals who are interested in our mobile vaccination units should call PGC311 and press # for assistance.
Additional Non-County Operated Sites
- Please use our County Vaccine Locator to find additional vaccination sites operated by pharmacies, hospitals, and other healthcare partners
Progress Toward Vaccination Goals
- Over 1,684,700 vaccinations have been provided to 708,259 County residents, including 595,769 second doses and 380,770 additional doses.
- As of July 26, the CDC is reporting 95% of adults ages 18 and older have received at least one vaccination in the County, and 85.6% are fully vaccinated.
- When including all residents ages 5 and older, 95% of residents have received at least one dose of a COVID-19 vaccine, and 81.5% are fully vaccinated.
- The CDC reports 50.4% of residents ages 18 and older who are fully vaccinated have received a booster or additional dose as of July 26.
- Approximately 35.2% of County residents ages 5 to 9 years and 65% of County residents ages 10 to 19 years are fully vaccinated against COVID-19.
County News For You
PGC311
PGC311 is Prince George’s County’s new 311 Call Center system for service requests and delivery. PGC311 is designed to both deliver a better customer experience AND provide information to help improve the customer experience – information that was not previously available.
Customer Feedback Surveys
PGC311 relies upon customer feedback to help it improve; these surveys are the best way to help PGC311 improve its customer service and service delivery. Customers are urged to complete a survey every time a request for service is submitted and when the service is completed.
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In the confirmation text/email after a service request is submitted to learn about the Customer Experience submitting the request.
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In the resolution text/email once after the service has been provided to learn about the timeliness and quality of Agency Service delivery.
What to Expect from PGC311 Survey Delivery: Understanding the “Service Resolutions Estimate”
Every PGC311 request for service displays a “Service Resolution Estimate.” Here is what’s important to know about the PGC311 Service Resolution Estimates:
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Agencies complete services anytime before the Service Resolution Estimate date. The Service Resolution Estimate is the latest date the service may be provided before being considered overdue.
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Service Resolution Estimates are displayed for customer transparency about Agency service delivery. Customers are encouraged to share feedback about Service Resolution Estimates using PGC311 surveys associated with their Service Request. Customer feedback matters.
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Service Resolution Estimates allow PGC311 to evaluate and measure Agency service delivery for performance and resource allocation. This analysis was unavailable in earlier systems and is used for accountability, process improvement, and resource allocation.
Upcoming PGC311 Forum
The Office of Community Relations will host a PGC311 Community Forum in September. Residents are invited to learn more about our new system including new features and updates that enhance the PGC311 experience. More information regarding the PGC311 Community Forum will be made available soon.
2022 Primary Election Candidate Signage
The Department of Permitting, Inspections, and Enforcement is reminding candidates whose campaigns ended with the Primary Election on July 19, that it is the responsibility of the candidate to remove and appropriately discard political signs that are placed in public rights-of-way within 10 days after the Primary Election. All campaign signs must be removed by 5:00 PM on Friday, July 29. Any candidate who fails to remove the signs could be cited and/or fined. For questions or additional information, call 240-508-9723.
Let's Talk About Monkeypox
 Confirmed cases of monkeypox related to the 2022 global outbreak continue to rise in the United States and Maryland. The County Health Department has a very limited supply of monkeypox vaccine, which is provided by the Maryland Department of Health. The County Health Department is following Centers for Disease Control and Prevention (CDC) guidelines, which indicate that based on current supply, vaccine is administered to individuals who have been identified through contact tracing investigations as being close contacts to a laboratory-confirmed monkeypox case. Monkeypox vaccine is expected to be available for more groups as more vaccine arrives.
If you have additional questions about monkeypox, speak with your healthcare provider or visit the County Health Department website here for more information about symptoms, prevention, and vaccination.
Dial 988 for Behavioral Health Help
 Prince George’s County and the State of Maryland have transitioned to a new number for residents in need of mobile crisis services to assist with behavioral health emergencies.
Dialing 988 provides residents with a connection to the National Suicide & Crisis Lifeline, which encompasses all behavioral crisis services including mental health and substance use (problems with drug and alcohol use). Services provided through 988 are distinct from the public safety purposes of 911, where the focus is on dispatching emergency medical services, firefighters and police as needed. Learn more about 988 in Maryland on the Maryland Department of Health website here.
Scrap Tire Amnesty Day
 Prince George's County residents will have the opportunity to get rid of old scrap tires (without a bulky appointment) on Saturday, September 17, from 8:00 AM to 1:00 PM. Residents can bring UP TO 10 car, bike, truck, or agricultural tires, to be disposed of for free at one of two convenient locations!
North County
Public Works Salt Dome
11900 Montgomery Road
Beltsville, MD 20705
South County
Clinton Park and Ride
9000 Stuart Lane
Clinton, MD 20735
Rhode Island Avenue Trolley Trail Extension Coming Soon
 The City of Hyattsville recently held its groundbreaking ceremony to connect the Rhode Island Avenue Trolley Trail to the Anacostia Tributary Trail system. The event provided the opportunity to see the location and take photos with Department of Parks and Recreation leadership, State Senator Paul Pinsky, and other partners. Construction on the extension is expected to be completed in Fall 2023. To learn more, visit the Maryland Department of Transportation website here.
Caregiver Appreciation Day at Hershey Park
 On Saturday, July 16, over 80 children and their caregivers went to Hershey Park in Hershey, Pennsylvania to celebrate and have fun for the annual Kinship Appreciation Day. Transportation and food were provided to all. Despite some rain during the day, the event was a success and all who participated enjoyed the day.
The Kinship Program services caregivers who have stepped into a caregiving role when biological parents are unable to provide appropriate care to their children. Stepping up to become a caregiver and support a youth without the formal involvement of the child welfare system is commendable but can be stressful. The Prince George's County Department of Social Services partners with Progressive Life Center to offer guidance on services and resources available to caregivers so they can continue caring for these vulnerable children. For more information on the Kinship Program, please reach out to our Kinship Navigator, Dr. LaJuan Way at lajuan.way1@maryland.gov or 301-909-2157.
Back to School Summer In-Person School Registration
 Need help registering your child for a Prince George’s County public school? In-person registration is available at your assigned school on Wednesday, August 10 and Thursday, August 11, from 9:30 AM to 2:00 PM. Please contact the school that your child will attend this fall to make an appointment.
Evening hours are also available. Contact the PGCPS Office of Pupil Accounting and School Boundaries at 301-952-6300 or pasb.enrollment@pgcps.org to make an appointment.
Questions on what documents you need to register? Visit the PGCPS website here or call the Office of Pupil Accounting and School Boundaries.
For more information on in-person summer registration, visit the PGCPS Summer In-Person Registration website here.
What To Do About Foxes
Foxes are timid, and their natural tendency is to flee. The best thing to do is leave them alone, but if you see them in your yard, here are a few things to know:
- Foxes are not dangerous to humans, except when captured, handled, or rabid (which is very rare).
- They prey on small animals (i.e., rabbits, guinea pigs, or chickens), so pets should be kept indoors or housed in sturdy structures.
- Foxes will also eat various fruits but do not typically bother garden vegetables.
- DO NOT touch a fox and if you suspect one is injured, contact a licensed wildlife rehabilitator using the Maryland Department of Natural Resources website here.
Prince George’s County Represented Under the Big Top
Prince Georgians of all ages witnessed death-defying acts at the 2022 UniverSoul Circus at National Harbor! Big fun was had by all with comedy, colorful customs, and jamming music. Even Prince George’s County’s own Fire Chief, Tiffany D. Green got into the act, singing a rendition of “R-e-s-p-e-c-t” by Aretha Franklin. The Office of Community Relations 311 On the Go! team was in attendance to share info about the new PGC311 mobile app with residents as they entered the big top. In addition, many Prince George’s County students had the benefit of attending the UniverSoul Circus as part of County Executive Angela Alsobrooks’s Summer Passport Experience.
2022 Rammy Awards
 Photo courtesy of The Hyattsville Wire
A few of Prince George’s County’s local restaurants were recently recognized at the 40th Annual Rammy Awards! The Rammy Awards recognize the legacy and excellence of our region’s food industry. Check out this article to learn more about the restaurants that won awards and for a complete list of winners!
Celebrating Black Marylanders
 The Prince George's County Memorial Library System recently celebrated Black Marylanders and their military service to the country through a panel discussion as a part of the exhibit "In Freedom's Name." Check out this article for more information about the exhibit and the recent panel discussion.
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