FINAL UPDATE E-ZPASS MARYLAND CALL CENTER, WEBSITE AND INTERACTIVE VOICE RESPONSE SYSTEM BACK IN SERVICE

Maryland Department of Transportation sent this bulletin at 10/16/2018 11:40 AM EDT

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The E-ZPass Maryland Call Center, website and Interactive Voice Response (IVR) system are now operational and back in service. The Maryland Transportation Authority (MDTA) thanks its customers for their patience during the service disruption.

Intermittent issues with the website and IVR began on Friday, Oct. 12. As such, no civil penalties will be assessed from Friday, Oct. 12, through Wednesday, Oct. 17, to customers attempting to make Notice of Toll Due payments.

The E-ZPass Maryland system was not breached, and customer accounts and data have not been compromised.

Update your subscriptions, modify your password or email address, or stop subscriptions at any time on your Subscriber Preferences Page. You will need to use your email address to log in. If you have questions or problems with the subscription service, please visit subscriberhelp.govdelivery.com.

This service is provided to you at no charge by Maryland Department of Transportation.

** FINAL UPDATE ** E-ZPASS MARYLAND CALL CENTER, WEBSITE AND INTERACTIVE VOICE RESPONSE SYSTEM BACK IN SERVICE

FINAL UPDATE E-ZPASS MARYLAND CALL CENTER, WEBSITE AND INTERACTIVE VOICE RESPONSE SYSTEM BACK IN SERVICE