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Please be advised that crews will respond to outages or downed power lines across DEMCO service areas when it is safe to do so.
DEMCO advises that all providers to ensure their safety by staying clear storm debris that can hide downed power lines as well as unplugging sensitive electronics. DEMCO also advises:
- If you or someone you know uses life-support equipment that requires electricity to operate, charge the battery before the storm, identify a location with emergency power capabilities and make plans to go there during a prolonged outage. Contact your local health department or emergency management offices about shelters that can assist you during a prolonged outage. If you have a medical emergency, call 9-1-1 or go to the hospital.
- Assemble an emergency storm kit. Include a battery-powered radio, flashlight, first-aid kit, battery-powered or wind-up clock, extra batteries, special needs items, an insulated cooler and a list of important and emergency phone numbers.
- Consider having supplies handy for your propane or charcoal grill. Be sure to grill outdoors in well ventilated areas for safety.
Outages reported using any of the three methods below are automatically received into DEMCO’s system in real time:
- Visit www.DEMCO.org homepage and click Report Outage
- Call 1-844-MyDEMCO (1-844-693-3626) Option 1
- Download the MyDEMCO mobile app available for Android and iOS
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