 Councilwoman
Madonna Flood
Legislative Assistant
Oscar Heithaus
City Hall
601 W. Jefferson Street
502-574-1124
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Louisville Water is in the first stage of a three year project to upgrade water meters. In the coming weeks, contractors and employees will do work in a portion of District 24 to replace older meters with new ones. The map shows where work will be done. To find out your meter upgrade status or for more information please go to https://www.louisvillewater.com/meterupgrade
What to expect
Grid One Solutions will install most of the new metering equipment. Their vehicles will have an orange and black Grid One Solutions logo and Louisville Water contractor signs. All workers will have identification badges.
If you are scheduled to receive new metering equipment, you will receive a postcard before installation to let you know they're coming. The metering equipment installer will knock on the door when they arrive and leave a note when the job is finished. Water will be turned off for a short period, usually less than 30 minutes. Please note: Metering equipment installers will also practice social distancing while at your home or business.
Sometimes this work will create air in the water line. To clear the air, let the cold water run for a few seconds in the bathtub or shower.
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