 Thursday, January 28, 2021 | Louisville, KY
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Updates and News
+ City launches $10 million COVID-19 Utility Relief Program
 The Metro COVID-19 Utility Relief Funds are designed for residents with active LG&E and/or Louisville Water Company/MSD accounts with a past due amount. The past due bills must be dated between March 16, 2020 through December 31, 2020. Customers will need to attest that they have had a financial hardship during the pandemic.
Funding for the utility relief program comes from Louisville Metro Government general fund dollars freed up by federal CARES (Coronavirus Aid, Relief, & Economic Security Act) funding in other areas. The funds will be distributed by the city’s Office of Resilience and Community Services under agreements with the utilities and the utilities’ foundations and with administrative support from the Association of Community Ministries and Neighborhood Place.
The Metro COVID-19 Utility Relief Funds will operate from January 25 until funding is depleted. Funding is limited and will be provided on a first-come, first-served basis.
Metro COVID-19 Relief LG&E Assistance:
Contact one of the following:
1) Call your local Community Ministry at www.louisvilleministries.org or call Metro United Way's 2-1-1 to locate the ministry nearest you,
-or-
2) Schedule an appointment in advance with Neighborhood Place by calling 502-977-6636 or visit online at LGEHelp.itfrontdesk.com
Eligibility for the Metro LG&E Relief Program:
- Jefferson County residency
- Experienced a COVID-related economic hardship
- Have a past due/delinquent LG&E electric or gas bill dated between March 16 – December 31, 2020)
- There are no income restrictions to receive this utility assistance, however, income documentation is required to gain entry into the LG&E program.
Metro COVID-19 Relief Louisville Water Company/MSD Assistance:
Contact Louisville Water Company:
- Apply online using the self-service portal here
- Customers without computer access can visit local Community Ministries, make an appointment with the Louisville Free Public Library or visit Louisville Water at 550 S. 3rd Street.
Eligibility:
- Have a residential account in Jefferson County
- Have a past-due balance sometime between March 16 – December 31, 2020
- Identify a COVID-19 based financial hardship
Residents can apply for both LG&E and Water/MSD bill assistance.
Click here for more information, or call Metro United Way’s help referral service at 211. You can also reach out to Metro311 by simply dialing 311 or email metro.311@louisvilleky.gov.
+ Immigrants needed to volunteer at COVID-19 vaccination site
 Office for Globalization Director Sabeen Nasim and others are calling for people of color, including immigrants, to volunteer at the city's mass vaccination site at Broadbent Arena.
"Community members relate better to somebody that looks like them; that can speak their language. While language is a huge barrier for our immigrant communities, it's also cultural sensitivity,” Sabeen told WHAS11.
The Office for Globalization continues to work with the Louisville Metro Public Health and Wellness and community leaders to educate people about the COVID-19 vaccine and why it is important for them to get it.
If you are interested in volunteering, call the Kentucky Nurses Association at (502) 245-2843.
Check out WHAS11’s story
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