Viewing Document Issue
in LMS
FRANKFORT, Ky. (Monday, December 18, 2017) - Technical difficulties
currently being experienced by the Commonwealth Office of Technology (COT) are
affecting some LMS viewing functions. The primary effect of this issue is that
users are not able to access/view documents filed before 10/1/2016. Users ARE able to
submit documents into LMS.
COT is working to remedy the situation, until then, the LMS application will
have limited search and retrieval capabilities. The limited capabilities will be
in place until a new content crawl is completed, which takes approximately 15
hours and will be kicked off at around 3 PM today. During this time, we anticipate that users will still be
able to submit documents to the system, but may experience slowness and or lag
time. Please plan accordingly.
We are sorry for any
inconvenience and thank you for your patience and understanding as we
continue to improve this system in order to deliver a better
user experience.
Additional information is available at http://labor.kentucky.gov/workersclaims. Department of Workers' Claims is located at 657 Chamberlin Ave, Frankfort, KY 40601. Other questions concerning Department of Workers' Claims can be addressed by calling (502) 564-5550.
Follow the Kentucky Labor Cabinet on Facebook and Twitter for all the latest updates.
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