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Commission Newsletter | September 2026 |
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Broker Supervision
From the Executive Director - Erik Wisner
Supervising and branch brokers play an important role in ensuring real estate transactions in Kansas comply with state law. K.A.R. 86-3-31 identifies specific responsibilities of supervising and branch brokers and provides guidance on what the Commission may consider when determining whether an affiliated licensee was properly supervised.
Good supervision does not mean a broker needs to be involved in every conversation. It does mean the broker should know what is occurring in the transaction, establish expectations for affiliated licensees and be available when questions or problems arise.
A few areas brokers should consider:
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Make yourself available. K.A.R. 86-3-31(a)(9) requires supervising brokers to ensure affiliated licensees can maintain reasonable and timely communication with the supervising broker, branch broker or a competent designee. With remote work, multiple offices and teams becoming more common, licensees should know who to contact when they have a question. If you delegate supervisory duties, you remain responsible for ensuring compliance with Commission statutes and regulations.
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Maintain written policies and provide training. Written policies and procedures can provide licensees with clear guidance on office expectations and Kansas real estate law. K.A.R. 86-3-31(b) identifies written policies, training on those policies and access to ongoing education or experienced personnel as factors the Commission may consider when reviewing a supervision issue. The Association of Real Estate License Law Officials publishes a Supervising Broker Best Practices document that includes guidance for creating a policy and procedure manual. However, a policy manual is only useful if affiliated licensees know what it contains and how it applies to their activities.
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Pay attention to agency relationships and transaction documents. Brokers should ensure affiliated licensees understand designated agency, transaction brokerage and the prohibition against engaging in dual agency. K.A.R. 86-3-31(a)(7) also requires brokers to ensure contracts and forms used by affiliated licensees are reviewed for accuracy and compliance with applicable statutes, regulations and office policies. Brokerages should have a consistent process for submitting and reviewing transaction documents rather than waiting until a complaint is filed to determine what is in the file.
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Do not overlook teams and advertising. Teams can create additional supervision issues involving agency relationships, document submission and advertising. K.A.R. 86-3-31(a)(8) makes brokers responsible for ensuring advertising by affiliated licensees complies with applicable requirements and office policies. That includes websites and social media. A team structure does not transfer the supervising broker’s regulatory responsibility to a team leader.
The regulation also recognizes that problems will occasionally occur. An important part of supervision is what happens after a supervising broker becomes aware of a problem. Supervising brokers are expected to take timely action to correct or mitigate known violations and to prevent violations when they have actual knowledge that one is about to occur.
KREC does not expect supervising brokers to personally review every action taken by every affiliated licensee, but KREC does expect brokers to have reasonable systems in place, provide guidance and training, remain accessible and address problems when they arise. As brokerage models and technology change, those basic responsibilities remain the same.
Employee Spotlight
Kelsey Storrer joined KREC in March 2026 as a Real Estate Specialist-Investigator, where she investigates complaints in accordance with KREC statutes and regulations. Kelsey holds a master’s degree in clinical psychology and brings a diverse professional background, including experience in retail and banking management. She obtained her real estate license in 2016 and specialized in new home sales. She lives in Wichita with her husband and son. Outside of work, Kelsey enjoys baking, traveling, fitness, home design, and Taylor Swift!
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Employee Spotlight
Kelli Chrisco-Cremeens joined KREC in April 2026 as a Real Estate Specialist-Investigator after building a diverse career in business and real estate spanning more than 25 years. She brings both industry experience and a broad business background to her role. Before joining the Commission, she worked as a licensed Kansas real estate professional, serving as a transaction coordinator and business consultant for one of the Wichita area's top-producing agents. That experience provided valuable insight into the realities of brokerage operations, transaction management, and the responsibilities Kansas licensees navigate every day. A Kansas resident since 2021, she enjoys spending time with her husband, their five grown children, and their dogs on the family homestead. When she's not working, she can often be found gardening, repurposing vintage treasures, swimming, or exploring new destinations by motorcycle.
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Keep Your Email Address Up to Date
Have you switched companies since your last license renewal? If so, you may need to update your email address on file with KREC. Instead of using an email address associated with your company, KREC recommend's using a personal email that is less likely to change in the future.
Licensees are required to report a change in their email address to KREC within 10 days. While renewal reminders are sent as a courtesy, it is ultimately the licensee’s responsibility to monitor license expiration dates and ensure current contact information is on file. A current email address is also needed to receive important communications and to access the licensing portal.
Log in to your Public Portal account to ensure all contact information is correct and make changes if needed. To reset your password and view username, click the Forgot Password link. You’ll receive an email from elp@ks.gov with username and instructions to reset your password within five minutes. Please check all email accounts, including spam folders. If you don’t receive the email, a different email address may be on file with KREC. Email krec@ks.gov to correct the issue.
Once logged in, follow the Name/Contact Info Change instructions to update your email address and other contact information.
October 1, 2026, License Expiration Date Reminder
The next license expiration date is October 1, 2026. Only IF this is your license expiration date, complete your renewal to avoid a late fee. We recommend logging in now to make sure you can access to the Public Portal system.
KREC sends a courtesy renewal reminder email 45 days before license expiration, once the window to renew opens. If you did not get an email, your email address is likely invalid with KREC. Instructions to complete all online processes are available here. Most renewal questions can be answered by reviewing the FAQ section of the KREC website.
Disciplinary Actions
Revocations, suspensions, and aggregate fines of $500 or greater issued to licensees, and any withdrawal of course approval issued to approved schools between 06/09/26 - 09/04/26.
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Upcoming Events
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Natalie Moyer | Chair, 4th District Jacqueline Kelly | Vice Chair, Public Member J. Taylor | 1st District Jamie Sauder | 2nd District Kathleen Minden | 3rd District
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Erik Wisner | Executive Director Laura Kelly | Governor
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Disclaimer: This information is provided as a public service to enhance public education. It is not intended to take the place of statutory law, regulations, or guidance documents. Such information is subject to change. This information is not legal advice, therefore, if you have additional questions or need clarification, please consult with your own legal counsel for assistance or legal advice. |
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