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January 7, 2026
Criminal justice partners,
We greatly appreciate the patience you have shown while connection to several Kansas law enforcement services was interrupted. Access to each of these criminal justice systems has now been restored and is stable.
Restoring the KCJIS central messaging switch was KBI’s first priority, and this access was restored Sunday evening, Jan. 4, along with Kansas Department of Revenue integrations. Several other systems, such as Computerized Criminal History, Offender Registration, Kansas Incident Based Reporting, and the Automated Biometric Identification System were restored Monday and Tuesday. KBI email servers and internal systems came back online this morning.
As we have indicated in previous communications, no data was compromised, instead we believe a power-related event caused a core storage area network (SAN) to malfunction, causing multiple interconnected systems to fail.
In the coming weeks and months we will be conducting a thorough after-action review to determine what the KBI could have done to plan for an event such as this. We will do everything we can to ensure an interruption like this does not occur again.
Again, we thank you for your resilience and resourcefulness while these systems were down.
If you continue to experience issues, or have questions about communications that occurred during the disruption, please reach out to the KBI main line at (785) 296-8200, the IT Service Desk at 785-296-8245, or directly to the KBI unit or program that you interact with for further direction.
Sincerely,
Kansas Bureau of Investigation
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