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 March 12, 2024
Hello,
We have received many inquiries regarding the status of CertTracker, the web application used to track operator certificates, training hours, and other operator certification information. CertTracker is undergoing improvements and is not yet available for full use. For those of you who have access, you may continue to use the software to view certification and contact information and make changes to personal details, but other features including the training schedule, exam applications, renewal requests, and payments of any kind should not be used at this time. For those who have not accessed the software, we are making every effort to make CertTracker accessible as soon as possible and appreciate your patience during this process.
We will be providing updates and guidance in the coming weeks and will give a presentation covering the latest details and instructions during a dedicated session at KRWA’s conference in Wichita on Wednesday, March 27th. We will also have representatives available at KDHE’s booth in the exhibition hall on that same day to assist with accessing the software and to address any questions you may have. For those who will not be in attendance for this conference, we will certainly provide additional opportunities as we move forward.
In the interim, please follow the procedures below:
Exam Applications: For upcoming exams, including the one we’ll be offering at the KRWA conference on March 28th, utilize the following links:
Exam Application
Retake Form
Certificate Renewals: To renew your certificate, access the payment form here. So long as you have accrued the required number of training hours for renewal, submittal of the appropriate fee along with the completed payment form will be sufficient to complete your renewal.
Applications and Payment Forms should be mailed to our office at:
Operator Certification
KDHE – Bureau of Water
1000 SW Jackson St, Suite 420
Topeka, KS 66612-1367
Training and Exams Schedule: For information on upcoming training or exams, view our current schedule here.
Training Hours and Other General Information: Please direct inquiries to KDHE.OperatorCertification@kdheks.gov or contact individual staff members using the information shown below.
All of the above resources and more are available on our website at https://www.kdhe.ks.gov/638.
Contact Information:
For general inquiries regarding renewals, exam applications, or other certification questions, please contact:
Marc Anderson Marc.P.Anderson@ks.gov (785)296-5511.
For drinking water-specific inquiries, including operator-in-training, contract operators, reciprocity requests, and training applications, please contact:
Clinton Schuckman Clinton.Schuckman@ks.gov or (785)296-2976.
For wastewater-specific inquiries related to the above topics, please reach out to:
Daniel Walker at Daniel.Walker@ks.gov or (785)296-3742.
We apologize for any inconvenience this may cause and thank you for your understanding and cooperation. Our team is here to support you through this transition, and we look forward to seeing you at the KRWA conference.
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