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Starting Jan. 1, 2026, MetLife is the new Flexible Saving Account (FSA) vendor.
If you have a NueSynergy account, you have 120 days to submit claims for reimbursement to NueSynergy. After that time, any FSA funds eligible for rollover will be transitioned and added to the member's MetLife 2026 FSA.
Members who did not elect a Healthcare or Limited Purpose FSA for 2026 and have eligible rollover funds from their NueSynergy 2025 account will have a MetLife account set up for any remaining rollover funds.
If you are a new employee or changed your FSA elections, a new card will be mailed to you.
If you have an existing Health Savings Account (HSA) or Health Reimbursement Account (HRA) with MetLife, you do not need a new FSA card. Your existing card will work for all your accounts.
For questions about your MetLife FSA account, members can call the toll free number at 877-759-3399.
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Lost or Damaged ID Card? Here's How to Get a Replacement
If you need a replacement ID card, here are four easy replacement options:
- Call the health plan vendor directly. Find vendor phone numbers on the SEHP website.
- Access a digital card using the health vendor's website or mobile app.
- Use the Single-Sign On (SSO) feature available at the SEHP website. The SSO allows you to access multiple health vendor websites using a single username and password.
- Call or email the SEHP at (785) 368-6361, select option 1 or SEHPMembership@ks.gov
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 Reset the Counter: Track Your 2026 Points
The new year resets the HealthQuest credits*. Members on Plan A who have been employed for a minimum of 365 days who earn:
- 40 credits receive the premium discount of $480 for 2027.
- 20 credits receive the premium discount of $240 for 2027.
Plans C, J and N Incentives
Employees who earn 40 credits receive the premium discount of $480 for 2027 and earn $12.50 in their HRA/HSA for each credit earned up to 40 credits or $500.
*New employees have 365 days from the date of hire to earn 40 credits.
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 Manage Your Health Through the HealthQuest Portal
You can track your HealthQuest credits in the HealthQuest portal at HealthQuest.ks.gov.
After logging into the portal, click on the Incentives and Wellness tab on the homepage and select incentives to see your activities and track your progress towards your incentive’s rewards.
Through the portal you can make appointments or communicate to the HealthQuest Health Center and/or the Anywhere Virtual Care Team.
You can also view test results, upcoming appointments and customize the dashboard.
If you have questions or don't know your login credentials, call (785) 783-4080 or email HealthQuest@marathon.health.
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 New Year. Plan Deductibles and Out of Pockets Reset.
Lower Your 2026 Prescription Costs By Using Rx Savings Solutions.
Rx Savings Solutions (RxSS) can help you save money on prescription drugs. This confidential service connects with your SEHP health plan to show you lower cost options for medications you and your family are currently taking.
Activate your account by visiting myrxss.com.
- RxSS doesn’t replace or change anything about your health and pharmacy benefits. It’s a tool that can help you and your family save money.
- RxSS is connected to your health plan, so your account will automatically list your recent medications and lower-cost options.
- Check your inbox for emails from RxSS. They’ll contact you if they find a way you could pay less for prescriptions.
- Switching to a more affordable option is easy. RxSS will work with your doctor to get their approval on prescription changes that can save you money.
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The 1095C tax forms will be available by
end of January
Starting with the 2024 plan year, employers are no longer required to mail printed 1095C forms unless an employee specifically requests one.
Employees who need a printed copy have two options:
- Download and print the form from the MAP Member Portal.
- Request a copy from SEHP by submitting a communication form request in the MAP Member Portal.
Non State HR Professionals
Non State HR professionals with MAP HR Portal access can retrieve their employees’ 1095C forms from the HR Portal. As a reminder, NSE groups are responsible for filing their own Forms 1095 with the IRS.
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Whatever This Year Brings, You’re Not Alone
Through the Employee Assistance Program, you and your dependents receive confidential assistance from caring professionals who can help you evaluate the situation, answer questions, explore possible alternatives, develop a plan of action, and then help you find a solution.
- Short term personal counseling
- Legal advice and discounts
- Personal money management assistance and information
- Work/Life solutions
- Guidance Resources Online
1-888-270-8897
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