Consumer News... For You! May 2024

May 2024
Managing Your Bills

Applications for the federally funded Energy Assistance Program (EAP) are still being accepted through May 20. Qualifying consumers can apply online or at a local intake office.

Any consumers who cannot pay bills in full and on time are urged to contact their utilities as soon as possible to make payment arrangements. If you need financial assistance with bills, Indiana's 2-1-1 help line is reachable any time.

All consumers are encouraged to consider the budget billing options from their electric and natural gas utilities. Budget Billing sets your payments at a consistent monthly level, making it easier to plan ahead and lessening the sticker shock that often happens with summer cooling bills.

Duke Energy

Duke Energy has filed a base rate case seeking nearly $492 million in new annual revenues. The utility's testimony projects a $27.63 increase in a monthly residential bill for 1,000 kWh if the request is approved.

The OUCC's attorneys, accountants, engineers, and additional analysts are reviewing Duke Energy's testimony and additional evidence. OUCC testimony is currently due on July 11. A Commission order is expected in early 2025.

Duke Energy customers are invited to submit written comments for the formal case record through July 5. Information on public hearings will be posted on the OUCC's website when available.

Additional Case Updates