WINTER IS COMING
Indiana has a winter disconnection moratorium for gas & electric utilities. But it only applies if the consumer's bill is in good standing on December 1, and if the consumer meets additional requirements. If you need to know who to contact for winter heating assistance, the Indiana Housing & Community Development Authority (IHCDA) offers a helpful county-by-county guide.  

RATE CASE UPDATE We have filed our closing argument in the IPL rate case & investigation, recommending a substantial reduction to the utility's request. In the Citizens Water rate case, the OUCC recommends reducing the increase to about half of the utility's request.

UPCOMING HEARINGS
An IURC public field hearing in the American Suburban Utilities rate case is scheduled for November 16 in West Lafayette. A December 1 public field hearing is scheduled in Crawfordsville on the city's requested electric rate increase.
Public field hearings will also be scheduled in the NIPSCO electric & Citizens sewer rate cases, on dates to be determined.

THANK YOU! We appreciate all of the responses to the OUCC's recent billing survey. As our summary shows, 590 consumers throughout Indiana took time to share their thoughts.

NOVEMBER 2015

DID YOU KNOW?
For each dollar we spent in the last fiscal year, nearly $70 flowed back to consumers. Learn more!

SPEAKING OUT
The OUCC invites consumer comments in all IURC cases. We need comments in writing so we can file them with the Commission, & we invite them by mail, fax, & email. You can also send comments to us through our website.

OUR MISSION
To represent all Indiana consumers to ensure quality, reliable utility services at the most reasonable prices possible through dedicated advocacy, consumer education, and creative problem solving.