June 2024

Navigating Conflict

A recent study indicated that managers spend an average of four hours per week handling conflict and that the more time employees spent dealing with workplace conflict, the less satisfied they were with their job. We want to support you with resources to successfully handle these conflicts when they do arise to create the best possible outcomes for you and your team members.

New workshop registrations are open—put them on your calendar today!

Wednesday, July 10

• Improving Poor Performance with Intervention | 9- 10:30 a.m.
• Conducting Effective Evaluations at the Interim Review | 9-10:30 a.m. 

Wednesday, July 17

• Managing SuccessFactors as a Hiring Manager | 9- 10:30 a.m.
• Navigating Compensation as a Hiring Manager | 11 a.m.-12:30 p.m.
• Supporting Employee Wellness | 1:30-3 p.m.

Thursday, July 18

• Setting Expectations | 9-10:30 a.m.
• Building a Culture of Accountability* | 11 a.m.-12:30 p.m.
• Fostering Continuous Employee Development*  | 1:30-3 p.m.

*brief online prerequisite is required

We also have spots left in our Fostering Continuous Employee Development* and Building a Culture of Accountability* workshops later this week.

If you register for a workshop and are no longer able to attend, please cancel your registration so invitations can be extended to those on the waitlist.

A New Workshop Request Form is Coming Soon

The State Personnel Department is excited to announce the latest update to Indiana Manager Central! Beginning July 1, HR Directors and agency leadership will have the opportunity to request on-site manager training from our subject-matter experts via a new workshop request form. Managers are still encouraged to take advantage of the regularly scheduled workshops, but this option will provide additional flexibility and convenience.

Requests must be made at least one month prior to the desired training date and are subject to the availability of the training team on the desired dates. A member of the SPD Learning & Development team will reach out within 48 hours of submitting the form to begin communications. Please contact SPDtraining@spd.in.gov with any questions.

We look forward to your continued engagement with IMC!

Sharpening your skills in conflict management 

Successful conflict management can lead to a happier and more fulfilled team, better work products and a strong work culture—all important parts of a successful workplace. Refresh yourself with these tips on managing conflict in the workplace to keep your team moving forward.

Helpful Hints

• Employees who report or participate in investigations of harassment should never be punished for doing so. 
• The State of Indiana doesn’t have a time limit for reporting harassment, so employees may approach you about recent or older incidents.
• Any employee who believes they’re being harassed should keep a record of the treatment they’re receiving to help INSPD with possible investigations. 
• With general conflicts, look deeper to find the root of the disagreement before searching for a solution.

Next steps when an employee reports poor treatment

Featured LinkedIn Learning Courses

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Interim Self-Assessments were due June 16

Now is the perfect time to have a one-on-one discussion with your employees to ensure that they're on track to meet their goals. Use the Interim Review Job Aid for Managers for helpful steps on reviewing progress and tracking feedback.

Quick Links

De-escalation tips

Workplace Harassment Prevention Policy

Workplace Violence Prevention Policy

Questions?

You can contact INSPD's Employee Relations Division at 1-855-SPD-INHR (1-855-773-4647) Option 4 and find contacts for other INSPD divisions here.

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Indiana State Personnel Department.

Visit us online at in.gov/spd.