DOR's customer portal keybot now available

News & Notices

August 12, 2024


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DOR's customer portal keybot now available

The Indiana Department of Revenue's customer portal INTIME now features a keybot that helps taxpayers with some frequently asked questions regarding how to navigate INTIME. 

Ask Indy is a Keybot that allows customers to type in simple questions and receive guidance on where to find what they need in INTIME. Customers can access Indy by selecting the racecar on the INTIME log in page

Customers who may have specific tax questions can message DOR directly by sending a secure message using INTIME.