Where's my refund?

Individual Tax Season: News & Notices

March 5, 2024


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Where's my refund?

It’s the #1 question from customers. The Indiana Department of Revenue (DOR) offers two ways to get an answer without waiting to speak with Customer Service. 

  • Online via INTIME 
  • Automated refund line: 317-232-2240 (option 3) 

You’ll need your primary or spouse’s Social Security number or a taxpayer ID and the exact amount of your expected refund. You won’t need to log into INTIME to get the information.

Allow a minimum of three weeks for electronically filed returns and 12 weeks for paper-filed returns.

Your refund could be delayed if information is missing, DOR requests additional information, or there is a math error. 

If you owe, you can pay on INTIME. 

Important dates

File and pay your state and federal tax returns by Monday, April 15, 2024.

Self-service in INTIME

Message customer service, pay a bill, find your return, and more on INTIME.

Resources

Check out these additional Individual tax resources.