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NEWS RELEASE
Date: June 19, 2025
Contact: (317) 571-2790 or media@carmel.in.gov
Release: Immediate
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City of Carmel shares findings from Transportation and Mobility Survey
CARMEL, Ind., June 19, 2025 - A City of Carmel transportation and mobility survey inspired input from more than 1,300 individuals interested in current and future transportation needs.
Issued early this year, the survey was part of a continuing effort to address mobility matters that included a 2020 comprehensive transit study by Nelson/Nygaard and a recent transportation study update by TransPro, that focused on post-COVID mobility and implementation recommendations.
City leaders have analyzed the survey results, which acknowledge that public transportation in Carmel is limited, with many residents unaware of existing options.
“Ride-share services are the most commonly used mobility service, but are often viewed as unreliable and expensive,” noted Department of Community Services Director Mike Hollibaugh. “Despite few options and low usage, there is significant community interest in improving transportation services among certain demographics, particularly younger adults, those with disabilities and the aging population.”
Specific findings from the survey noted:
- More than 80% of respondents have not used public transportation in the past six months, with most relying on personal vehicles for transportation.
- 45% of residents were unaware that Carmel has public transportation options.
- Up to 84% of respondents support public investment in public transportation if it meets community goals.
The survey reveals significant differences in transportation needs and preferences based on demographics such as age, gender and income. Younger respondents and those with lower incomes show a greater interest in public transportation options. Further, the survey highlights the unique needs of individuals with disabilities, who express a stronger interest in expanded options compared to those without disabilities. This group also identifies specific accommodations that would enhance accessibility.
“We are pleased that so many residents and business leaders shared their impressions,” Mayor Sue Finkam noted. “Their input is part of an ongoing commitment to consider transportation needs for the community that is addressed in our Elevate Carmel plan toward improving the transportation network in support of Carmel’s inspired quality of life.”
Mayor Finkam said that by studying transportation options, Carmel can better prepare for changing demographics as population ages and adapt to evolving preferences as younger generations show reduced interest in car ownership.
“We’ll use the survey findings, alongside other key data sources, to further consider options that focus on reliability and community engagement,” she said.
The mayor noted that next steps will include partnering with interested groups and current transportation providers to evaluate enhancements to current offerings, with a close eye on autonomous opportunities, with budget concerns in mind.
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About the City of Carmel, Indiana
A thriving community acclaimed for its distinct amenities, robust business environment and excellent schools, the City of Carmel was named the #2 Best Place to Live in the U.S. by U.S. News & World Report. Highly regarded by its residents as a safe community offering an exceptional quality of life, Carmel is home to an award-winning parks system and a wealth of cultural options. Carmel is built for big dreams. Find out more at www.carmel.in.gov.
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