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February 8, 2021 

Monitor Your Water Usage Online

One of the most frequently asked questions we receive is - how much water have I used this month? As a Lake County Public Works customer, you have the ability to monitor your water usage with the customer meter water portal. 

By using the water portal, you can:

• See how much water you are using each day and month.
• Receive notifications via text or email due to high water usage. This has helped alert customers of unknown water leaks and other issues.
• Set water usage goals.
• And more! 

Utilizing this tool provides the information you need to understand your water usage and conserve water - which may lead to savings. 

Here's how to access it:

• Returning Users: If you have used the portal before, login on this web page. 
  
  
• *New Users: Those that have not used the water portal before may register online.
  
  *Make sure you have a copy of your water bill available, as you need to provide your 16-digit customer account number (entered with no dashes) and meter number.

Learn more about the customer meter water portal by watching this video.  

Get Notified of Important Updates with CodeRED

The Lake County Public Works Department uses CodeRED to notify customers about upcoming project work, boil water orders, water main breaks, and other potential service disruptions. Make sure you're signed up to receive email, phone or text alerts. Sign up today

Contact Us

The Lake County Public Works Building located at 650 W. Winchester Road, Libertyville is open to the public. Face coverings are required to enter the building, and social distancing protocols are in place which permit only a few customers in the building at a time.  Customers are still strongly encouraged to contact us virtually with any questions or concerns at:

• 847-377-7500 or
• publicworks@lakecountyil.gov