EVANSTON, ILLINOIS - Looking for answers to all of your questions about Evanston? Now you can communicate with the City’s 311 Center on Facebook and Twitter. To post a question or submit a request on these platforms, community members should “Like” City of Evanston 311 Center on Facebook and/or follow @Evanston311 on Twitter.

“We want to make sure 311 services are convenient to every Evanston community member, so it just seemed like a natural fit to launch our 311 Facebook and Twitter pages to ensure we are accessible to as many people as possible,” said 311 Supervisor Sue Pontarelli.

In addition to these social media platforms, community members can connect with the Evanston 311 Center through an online chat service on cityofevanston.org, direct text messages using the 10-digit phone number (847-448-4311), and the “Evanston 311” mobile app for smartphone users. The app is available for download from the App Store and Google Play, for iPhone and Android users. Community members can also dial 847-448-4311, or 3-1-1 in Evanston, to speak to a live operator.

The Evanston 311 Center is open from 7 a.m. to 7 p.m., Monday through Friday, 8 a.m. to 6 p.m. on Saturday, and closed on Sunday. Please note: Saturday hours will be changed to 9 p.m. to 5 p.m. beginning Saturday, June 13.

To learn more about Evanston’s 311 service, please visit cityofevanston.org/311.