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Cook County would like to share additional information from our employee benefits vendor partners regarding COVID-19. Please refer to prior Wellness Wednesday communications or cookcountyrisk.com for previously released information.
Commuter Benefit Update
Following is guidance for employees that wish to return their June monthly passes for a credit.
Metra
Metra can provide a credit for your June pass to apply to a future month’s order. If you have a recurring monthly order, the credit will automatically apply to the month after your credit is processed.
Metra passes must be attached to the original stub and be sent US Postal Service and postmarked by 06/10/2020 to receive a full credit. Envelopes postmarked after 06/10/2020 will not receive a credit.
Mail your Metra pass to the address below:
Customer Service‐ Refunds
PO Box 540515
Waltham, MA 02454
A tracking number is suggested and the fulfillment letter or reference number (from your email confirming your order) should be included to identify the pass. Employees should not send their passes via FedEx or UPS. **US Postal Service only **
For employees that have a digital June pass, guidance can be reviewed at:
https://metrarail.com/tickets/lost-ticketrefund-policy
Ventra Direct Load
Although Ventra’s policy does not allow for returns, they have made some adjustments due to the current situation. Please refer to the following link for information on the Ventra and CTA website:
https://www.ventrachicago.com/covid-19/
Additional information regarding your commuter benefit account can be found by going to www.connectyourcare.com/cookcounty and clicking on “Manage My Commuter Benefits", where you can view COVID-19 updates and policies on your dashboard. There you can modify or opt out of your July order and beyond.
Magellan Healthcare is continuously monitoring COVID-19 as it evolves within the United States. Magellan Healthcare will continue to post updates and resources to https://www.magellanhealthcare.com/covid-19/ as they become available. This website offers the following resources:
- Dealing with anxiety related to outbreak
- Links to Crisis Communication, Mind Your Mental Health and Health and Wellness Library pages
- Links to international, national and local information sources
Magellan is offering a variety of financial wellness webinars in May. For more information and to register click here.
Nationwide is Available to Meet Virtually
 As a result of the ongoing situation with the coronavirus, Nationwide is committed to providing you with the service you deserve throughout this challenging time.
We are available to help with any questions on your account including
- Contribution Changes
- Reviewing and Updating Your Existing Investment Strategy and Available Options
- Beneficiary Updates
If you are nearing retirement, we can also help with questions regarding
- Planning for Retirement
- Deferring Accumulated Leave Balances
- Consolidating Accounts
- 457(b) Special Catch Up Contributions
Contact Nationwide’s Local Chicago office today at (855) 457-2665 or schedule a virtual account review with a Retirement Specialist.
This material is not a recommendation to buy, sell, hold or roll over any asset, adopt an investment strategy, retain a specific investment manager or use a particular account type. It does not take into account the specific investment objectives, tax and financial condition or particular needs of any specific person. Investors should discuss their specific situation with their financial professional.
Investing involves market risk, including possible loss of principal. No investment strategy or program can guarantee to make a profit or avoid loss. Actual results will vary depending on your investment choices and market experience. Nationwide and plan representatives cannot offer investment, tax or legal advice. You should consult your own counsel before making retirement plan decisions.
Nationwide Investment Services Corporation (NISC), member FINRA, Columbus, Ohio. The Nationwide Retirement Institute is a division of NISC.
Nationwide, the Nationwide N and Eagle, Nationwide is on your side, My Investment Planner and Retirement Resource Group are service marks of Nationwide Mutual Insurance Company. My Interactive Retirement Planner is a service mark of Nationwide Life Insurance Company. Third-party marks that appear in this message are the property of their respective owners. © 2020 Nationwide
Additional information can be found on www.cookcountyrisk.com
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