|
May 29, 2026
You can access training materials on the DX Training website. Let the DX team know if you have a suggestion for training materials you'd like to see added.
Website Features and Enhancements
NEW Editoria11y Dashboard
The new Editoria11y Dashboard is now available in Drupal. When you’re editing your site, you’ll see a new Reports menu with a link to Content Accessibility. This opens a dashboard that shows all Editoria11y alerts across your entire website. Selecting an alert will show every page where that issue appears.
You’ll still see the red, yellow, and blue alert badges on individual pages. The dashboard simply gives you a quick way to view all your site’s alerts in one place.
. . . . . . . . . .
Need Help?
REMINDER: Need help or think you've found a bug? Submit a ticket through ServiceDesk Plus for DOM DoIT Websites and Digital Services. Please submit a ticket rather than emailing or otherwise contacting the DX team. By using ServiceDesk Plus we can better track tickets as a team and have the solutions available as future resources for all DX team members.
Current Issues List
If you'd like to see a list of all current issues, visit the DX Training website for the latest information.
Training Corner
Stay up to date with the latest training resources designed specifically for content managers. Whether you are looking to enhance your skills or streamline your website updates, this section will keep you informed and ready to tackle any new challenges. Visit the DX Training website to brush up.
|
|
 |
. . . . . . . . . .
How To: Create Appealing Landing Pages
Landing pages help users navigate your site by introducing and highlighting key topics. They guide visitors to detailed information found on Basic pages, News, Events, or Lists. To create an effective Landing page, focus on clear structure, helpful content, and a visually appealing layout.
Landing pages are not meant for long text or detailed information. Avoid using them for low‑level or specific content that should use a structured content type such as Events, News, or How Do I.
Learning more about Landing page content and layouts on the DX Training website.
. . . . . . . . . .
How To: Reply to Your ServiceDesk Plus Tickets
You have a problem. You submit a ticket in ServiceDesk Plus and it gets assigned. The technician asks for more information or asks you to confirm whether the issue is fixed. If you don’t respond after one or more attempts, the technician can’t tell whether the problem is resolved. The ticket stays open for a reasonable amount of time, and if there’s still no reply, the technician closes it due to lack of response.
Please reply to technician questions or updates promptly. This helps close tickets efficiently and lets the technician know whether the issue is resolved or needs more work. To respond, open your ticket, select Reply or Reply All, type your message, and select Send at the bottom of the page.
You can learn more about ServiceDesk Plus and how to submit tickets, add attachments, add notes, add updates, and more on the DOM Intranet.
Learning Opportunities
Weekly Content Manager Office Hours
Need help or have questions? Join our live office hours every Thursday from 1-2 p.m. CST. No registration is needed - simply click the live meeting link available on the DX Training page during the scheduled time. The DX team will be there to assist with troubleshooting, platform refreshers, or any other questions you have.
Qualtrics: Stay Up to Date and Get Support
Looking to stay current with Qualtrics resources and program updates? All previous bulletins are available on the Qualtrics Bulletins page anytime.
We offer multiple support options to help you succeed, including on‑demand training, Basecamp resources, one‑on‑one sessions, Office Hours, and more. You can access all of these on the Qualtrics Training and Support page.
Please note the upcoming dates when Jessica Van Heuveln, Qualtrics Product Owner, will be out of the office for work and personal commitments. During these dates, response times may be delayed:
The Qualtrics support team will remain available to assist you. You may submit a ServiceDesk Plus request, join office hours, or schedule a 1:1 session on the page on the DX Training website.
Weekly DX Training Classes
The weekly DX course is designed for new users and those looking for a refresher on the platform basics. You can register directly on the DX Training website: Weekly DX Training Classes.
YouTube Channel
New and updated training videos are being added monthly to the DOM DoIT Digital Experience YouTube Channel and linked within DX Training website pages. You can subscribe to the channel to be notified when new videos are added.
MSF&W Accessibility Weekly Office Hours
Every Wednesday at 9 a.m. CST you can ask MSF&W's accessibility experts your questions. If you are having trouble figuring out how to fix a table or form or need help understanding appropriate alternate text, just pop into the meeting. No reservation is required. Visit Accessibility Training on the DX Training website for the Teams meeting link.
MSF&W Accessibility Training Playlist
You can find past MSF&W accessibility training recordings of topics such as Accessible Images, PowerPoint, Excel Tables, Forms, and more within the DOM Digital Experience YouTube Channel.
CommonLook Training
You can find more information about CommonLook products and links to their training sessions and support on the DX Training website. Find upcoming CommonLook Training Office Hours. View the CommonLook Training Calendar.
|
