ICN Releases FY25 Annual Report
The ICN's Fiscal Year 2025 annual report is now available. This report showcases how ICN is strengthening and modernizing our state's critical infrastructure. This year we are highlighting our four fundamental values and many key achievements.
We invite you to read the full report to see how the ICN is continuing to build a stronger, more connected Iowa.
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A Behind-the-Scenes HVAC Upgrade
ICN has completed a vital HVAC (Heating, Ventilation, and Air Conditioning) upgrade on the Capitol Complex. By upgrading the equipment in the Lucas State Office Building switch room, we secured the State's critical infrastructure and kept ICN customers across Iowa connected to reliable broadband services.
 Relocating Fiber from the Wallace State Office Building
The future demolition of the Wallace State Office Building in Des Moines has set in motion a complex infrastructure project for the ICN: the relocation of critical fiber optic connections. This is not an easy undertaking, since numerous circuits run through the building to other structures on the Capitol Complex.
Multi-Phased Approach
Started in February 2025, the project includes a multi-phase plan to ensure seamless continuity of service. As the project has progressed, government agencies and state employees have relocated to other office spaces around the Capitol Complex, with the last agency relocating out of the building on July 1.
From engineering plans and GPS data to fiber locations and panel reports, this is all detailed work that goes into moving fiber and circuits around for the Network’s critical infrastructure, so government users can continue to provide services to Iowans. Much of the work completed included:
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Fiber Rerouting: Technicians re-spliced fiber optics at multiple locations. This was done one circuit at a time to allow for immediate verification of service restoration.
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Verification: As the work is being completed, ICN Network Operations Center (NOC) is in constant communication with the on-site team to verify that all alarms have been cleared and that key services, such as camera feeds and various State government circuits, are restored before moving to the next step.
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Clean-up and Finalization: Once all circuits are successfully migrated, the team completes the clean-up and splice closure work, ensuring the integrity of the new connections.
Service Highlights
November is Critical Infrastructure Security and Resilience month. We are proud to highlight our partnership with Granite to ensure a stable, monitored, and compliant connection for Iowans who rely on working elevators, fire alarms, and security systems.
Reliability is Key to Building Safety
Every building relies on a few critical services that must work, without fail, during an emergency. We’re referring to your elevator communication, your fire alarm panels, and your security systems, which must always be connected.
The unseen challenge for many buildings today is the legacy technology connecting these systems. Many still use traditional, copper phone lines (often called POTS or 1FB). These older connections are becoming unreliable and unstable. They face service disruptions, rising costs, and their networks are being retired, leaving essential building functions vulnerable to failure.
The Modern Standard: EPIK's Approach to Reliability
ICN and Granite are partnering to offer the EPIK solution, a proven replacement for traditional phone lines. EPIK is designed to keep critical infrastructure running, emphasizing both reliable connectivity and regulatory compliance.
It delivers a stable, modern connection using either an existing Ethernet cable or a dedicated cellular link, so you get great flexibility and reliability. It is a solid guarantee of operational continuity and total peace of mind for your business.
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