Digital Experience

August 22, 2025

Learn more about the latest enhancements and bug fixes from the past two weeks, along with the latest news and how-to articles and videos.

Thank you for your continued dedication and contributions. Let’s keep striving for excellence together!

Discover more about updates to the DX platform and access training materials on the DX Training website. 

NEWS

Qualtrics DX Launched for the Early Adopters

We are excited to announce that we launched the Qualtrics DX for the Early Adopters on Friday, August 22.

These 33 early adopters have successfully launched the following features:

• Feedback Tab
  • The tab will appear on the right-hand side on desktop browsers and at the bottom for mobile.
  • A sample can be found on the DX Training website.

• Thumbs Up and Thumbs Down Intercepts
  • The intercept will display Thumbs Up and Thumbs Down intercepts at the bottom of each page.
  • A sample can be found on the DX Training website. Visit the Accessibility link from the main navigation menu. Thumbs Up and Thumbs Down Intercepts can be found at the bottom of the page, above the footer.

• Digital Experience Analytics (DXA) 
  • It will be enabled and will collect data, such as session recordings and heat mapping, within the Qualtrics system.

To learn more about all Qualtrics programs, please visit the article 'Understanding Qualtrics' on the DX Training website.

Our goal is to roll out this initiative across all agencies enterprise-wide by September 5. If you need any additional information or have questions to ensure your agency is ready for the final cohort on September 5, please contact Jessica Van Heuveln at jessica.vanheuveln@dom.iowa.gov or Natalie Sipes at natalie.sipes@dom.iowa.gov.

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Qualtrics Presentation and Demonstration

On August 27, from 9 a.m. to 12 p.m., Jessica Van Heuveln, Qualtrics CX Program Manager, and additional special guests will host a presentation and demonstration on the Qualtrics platform. It will cover how to use it to capture and analyze feedback, as well as to create and replace forms and workflows. If you're interested in participating and have internal approval from your agency to join, please contact Jessica Van Heuveln at jessica.vanheuveln@dom.iowa.gov.

To learn more about all Qualtrics programs, please visit the article 'Understanding Qualtrics' on the DX Training website.

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Your OKTA Tiles

We understand it can sometimes be difficult to locate the correct OKTA tile for logging in to your website. We will soon be rebranding the OKTA tiles to match your agency-specific tiles, which will include logos for each agency, making it easier to identify the right one. This update will not affect your website login process. We plan to revise our instructions for 'How Do I Log in Using Okta?' page to reflect what you will see more accurately.

TRAINING CORNER Stay up to date with the latest training resources designed specifically for content managers. Whether you are looking to enhance your skills or streamline your website updates, this section will keep you informed and ready to tackle any new challenges. Visit the DX Training site to brush up.

HOW TO: Links or Anchor Links Within an Accordion Title

As a follow up from the August Content Manager's meeting, the question was asked if you can add an anchor or other link within an Accordion Title field. The answer is no - anchors, links, or other formatting are not allowed in any Title field.

HOW TO: Prepublication Checklist Before you publish a new page to your agency's website, consider using this list to plan your pages. Use this as an author or as a reviewer to provide feedback to fellow team members. Another resource is the Quick 10: Web Checklist. Before you publish a page, verify that you've completed all the steps in this list.

HOW TO: Accessibility

A comprehensive accessibility resource on the DX Training site is the Accessibility and Inclusivity page. You can learn about creating accessible content, standards and guidelines, naming conventions, and more. Learn how to improve your accessibility score using the Acquia Optimize reports (formerly Monsido). These reports will help you find and fix accessibility problems such as broken links, missing alt text, and other accessibility issues.

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YouTube Channel New and updated training videos are being added monthly to the DOM DoIT Digital Experience YouTube Channel and linked within DX Training site pages. You can subscribe to the channel to be notified when new videos are added.

Weekly DX Training Classes

The weekly DX course is designed for new users and those looking for a refresher on the platform basics. You can register directly on the DX Training site: Weekly DX Training Classes.

Weekly Office Hours Need help or have website questions? Join our live office hours every Thursday from 1-2 p.m. CDT. No registration is needed - simply click the live meeting link available on the DX Training page during the scheduled time. Sharean Morishita will be there to assist with troubleshooting, platform refreshers, or any other questions you have.

Application Accessibility Assessment Weekly Office Hours

Application Assessment Office Hours are open each Monday from 11 a.m.-12 p.m. CDT with Todd Peterson. Feel free to drop in to ask your questions or if you would like assistance in determining if an application's accessibility should be assessed.

Bulk Document Remediation Weekly Office Hours

Bulk Document Remediation Office Hours are open each Tuesday from 9-10 a.m. CDT with Todd Peterson. Feel free to drop in if you have questions about whether a doc(s) needs to be remediated, removed, or archived, or questions about having Allyant and the IowAccess Doc Remediation project assist with document remediation.

Accessibility Weekly Office Hours

Every Wednesday at 9 a.m. you can ask MSF&W's accessibility experts your questions. If you are having trouble figuring out how to fix a table or form or need help understanding appropriate alternate text, just pop into the meeting. No reservation is required. 

MSF&W Accessibility Training

The next MSF&W Accessibility Training session is scheduled for September 9 at 9 a.m. CDT. This live training session will focus on Microsoft PowerPoint accessibility. Register for this training session.