Digital Experience
Happy Monday everyone!
Stay in the know with the latest content updates and improvements!
We are excited to share the latest enhancements, updates, and insights designed to support your workflow and keep you informed. In this issue, you’ll find details on recent improvements, upcoming initiatives, and valuable resources to help you stay ahead.
Thank you for your continued dedication and contributions. Let’s keep striving for excellence together!
Discover more about updates to the DX platform, upcoming enhancements, and access training materials on the DX Training website.
Current Enhancements
Here’s an overview of the key updates from the past two weeks:
Writer, Editor, or Publisher to make edits to Navigational Menu
Great news! Writers and Editors now have the ability to edit nodes that are part of the navigation. Previously, only Publishers and Agency Managers could make changes to navigational-level nodes—such as FAQ lists, Book Nodes, or Basic Pages with sub-items in the navigation menu. Now, Writers and Editors can edit these nodes and allocate them to either the Navigation Menu or the Footer Menu using the Menu Settings box in the right-hand sidebar of the edit section. Once edits are made, users can simply save the changes to ensure the node is updated with the latest information.
Improved Year Dropdown for Listing Pages
The Year dropdown on listing pages has been improved for better usability. Now, only years that contain content—such as documents, news, and basic pages—will be displayed. For example, if a listing page includes documents from 2024, 2021, and 2020, only these years will appear in the dropdown, making it easier to filter relevant content.
Enhanced Control Over Alert Edits
Agency Managers now have the ability to backdate alerts. Permissions have been updated so that anyone with edit access to an alert can also modify the publication date. This allows users to set a specific 'Created On' date for when an alert appears as published. Additionally, Agency Managers now have direct access to the 'Created On' date field for greater flexibility in managing alerts.
Content Notification Feature Now Live
Agency Managers will now receive notifications when content moves from Draft or Review to Published. This ensures better visibility and oversight of content changes. If an Agency Manager oversees multiple accounts, they will receive separate notifications for each relevant update. This feature is now live and helps keep everyone informed of important content status changes!
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Got a Bug? Submit a ServiceNow Ticket for Fast Fixes!
Is something not working as expected? If you encounter a bug or any issue, don’t wait—submit a ServiceNow (SN) ticket right away! Reporting problems as soon as possible is essential to ensuring a quick resolution and keeping everything running smoothly.
You can also check the DX Training Report Page for updates on reported issues and a quick link to submit your own bug reports.
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Training Corner
Stay up-to-date with the latest training resources designed specifically for content managers. Whether you are looking to enhance your skills or streamline your website updates, this section will keep you informed and ready to tackle any new challenges.
Style Guide
If you have new users within your agency, please ensure they are introduced to the enterprise voice, tone, and style guide available on the DX training site: Enterprise Voice Tone Style Guide.
Monthly DX Training Classes
The monthly DX course is designed for new users and those looking for a refresher on the platform basics. You can register directly on the DX Training site: Monthly DX Training Classes.
Weekly Office Hours
Need help or have questions? Join our live office hours every Thursday from 1–2 PM. No registration is needed—simply click the live meeting link available on the DX Training page during the scheduled time. Sharean Morishita will be there to assist with troubleshooting, platform refreshers, or any other questions you have.
Accessibility Training and Office Hours
Upcoming Launch Timeline
We've updated the launch dates for changes to the Marketing and DX platforms. Check out the revised timeline here: Updated Timeline. Make sure to review both tabs for details and stay on top of the upcoming milestones.
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