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News from the
Iowa Communications Network
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News & Updates
A Comprehensive and Successful Voice Migration
With the State Alignment underway, the newly formed Iowa Department of Inspections, Appeals, and Licensing (DIAL), was moving to a new office at 6200 Park Avenue. The department now includes 36 license boards, 8 divisions, and 4 already established agencies.
DIAL requested that ICN merge the voice communications into a single organization and platform, so Iowans can continue calling the appropriate government offices and staff. As part of the realignment, DIAL needed to move all employee lines to a virtual Voice solution, relocate the infrastructure, and completely revamp their call center.
✔️ Read how our ICN team went to work with a customer-first focus.
A Broadband Toolkit Available for Iowa's Libraries
ICN and Internet2 teamed up at the recent Iowa Online Library Conference hosted by the State Library of Iowa. The session walked attendees through the Toward Gigabit Libraries toolkit. The toolkit is an all-inclusive and free tool to help libraries learn about and improve their current broadband infrastructure and internal information technology environment.
➡️ Download the Toward Gigabit Libraries toolkit to deepen your understanding of your library’s broadband environment, identify areas to improve, and become a better advocate for your library’s broadband infrastructure needs.
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Future Webinar for Libraries hosted by the Schools, Health & Libraries Broadband (SHLB) Coalition.
Webinar: How Libraries Can Upgrade Their Internet Through the BEAD Program.
The webinar is on:
🗓️ February 21, 2024
⏰ 4-5:30 pm ET
Learn More and Register here.
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SYBAC Highlight: Student Writes About Experience in Dubuque's Telegraph Herald
Learning about the challenges, possibilities in technology
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Highlighted Services
The Art of Structured Cabling
Our structured cabling team is excellent at ensuring that connections are established and functioning properly. They were recently given the assignment by a customer to switch the 446 workstation cables in use from SYSTIMAX patch panel fields to Panduit patch panel fields. The change was required because the prior occupants had taken out a crucial piece of non-manufactured hardware from the patch panel field.
Excellent Work Team!
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Internet2 News for K-12 Educators
We encourage our educators to sign up for the 2024 Presidential Primary Sources Project (PPSP) sessions featuring interactive discussions with experts and using primary source documents to examine our nation’s presidential legacies. You can register for any and all programs listed on the website.
All programs are live at 11 a.m. ET and 2 p.m. ET. Register Today!
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Iowa Communications Network (ICN) is Iowa’s only authorized Research & Education Network giving our education customers exclusive access to Internet2 services.
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Highlights from Social Media
2024 AI Public Policy Forum Highlights
Two of our ICN employees were able to attend the Technology Association of Iowa's
AI Public Policy Forum where there was great content, amazing panel discussions, and a large interest in Iowa technology.
➡️ In case you missed it, read TAI's highlights and key takeaways.
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Enhancing Internet & Cybersecurity for E-Rate Customers
We're helping our E-Rate and Education customers strengthen their cybersecurity and Internet defenses.
What services qualify for E-Rate?
February 28 is the last day to certify an FY2024 Form 470.
Reach out if you have any questions.
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Iowa Hospitals Chosen for
Best-In-State by Newsweek
Newsweek named 13 Iowa hospitals in their America's Best-In-State Hospitals 2024. ICN has been dedicated to providing connectivity services to the healthcare sector, and we congratulate all the healthcare sites recognized.
View Complete List
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News from the Industries We Serve
A selection of the topics involving our industry customers are highlighted below.
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Mercy Iowa City officially becomes University of Iowa ‘Downtown Campus’.
Source: The Gazette
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The Iowa Public Broadcasting Board voted unanimously to appoint Andrew Batt as the next executive director and general manager of Iowa PBS.
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Grand View University was recently highlighted by Fortinet in a recent case study. They needed a more proactive approach to network monitoring.
Source: Fortinet
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