Psychosocial Needs of Patrons
In recent weeks, library directors received a bulletin from the State Library regarding a needs assessment survey. This survey is part of a new initiative at the State Library, trying to gauge how our agency can help support Iowa public libraries as your staff respond to patrons’ psychosocial needs. Such needs can be revealed by requests for information assistance with mental health issues, substance abuse, poverty, and general health care needs.
In this effort, the State Library has partnered with Dr. Beth Wahler from the School of Social Work at the University of North Carolina at Charlotte to conduct this needs assessment. Dr. Wahler's primary research interests focus on library patrons' psycho-social needs and how social work can help libraries address these needs. Dr. Wahler has completed needs assessments of other public library systems and is now beginning to work with the State Library of Iowa.
As this initiative gets underway, we're asking that public library directors respond to this survey. Results will help us better understand your perceptions of patron needs, ideas about the library's role in addressing such needs, and how the State Library could best support you. This survey is voluntary, you may stop at any time.
Please be open and honest in your responses. Information will be kept confidential; names and any other identifying information will not be recorded or linked to responses. The State Library will receive a report of the overall findings from this survey, but care will be taken by Dr. Wahler so no identifying information or individual responses will be released.
After this study is complete, the data could be used for future research studies without additional informed consent. If information from this assessment is used for future research studies, published or presented in any public format, Dr. Wahler will not include any information that would identify individual participants.
The survey should take approximately 20 minutes. If you have any questions about this survey, please contact Dr. Beth Wahler at beth.wahler@uncc.edu or 704-687-0642. If you have questions about your rights as a research participant or if you would like to discuss any concerns about this study with someone other than the researcher(s), please contact the Office of Research Protections and Integrity at uncc-irb@uncc.edu.
The survey will remain open until Friday March 25, 2022
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