Tina Shaw - Office of Asian & Pacific Islander Affairs

iowa department of human rights

Office of Asian & Pacific Islander Affairs (API)

April 2020

COVID-19_CDC High Res stock

Iowa COVID-19 Official Resource Portals



Statewide COVID-19 Hotline - 24-hour public hotline for Iowans experiencing COVID-19 symptoms:  Call 2-1-1 

Iowa Governor's Press Releases (sign-up required):  https://governor.iowa.gov/newsroom

Iowa Dept. of Human Rights COVID-19 resources: https://humanrights.iowa.gov/covid-19

Iowa Dept. of Health and Human Services: COVID-19 Response

Iowa Dept. of Public Health - translated health education materials: https://idph.iowa.gov/Emerging-Health-Issues/Novel-Coronavirus/ELL

Iowa Dept. of Public Health - other translated materials: https://idph.iowa.gov/Health-Equity/COVID-19-Resources-for-Underserved-Populations

Iowa Dept. of Public Health - County-by-County Tracking Dashboard:  https://idph.iowa.gov/Emerging-Health-Issues/Novel-Coronavirus

Find a Primary Care Clinic Near You     List of All County Public Health Departments

Iowa Attorney General - Consumer Protection (file complaints online):  https://www.iowaattorneygeneral.gov/for-consumers/file-a-consumer-complaint

Iowa Commission on Volunteer Service (Volunteer Iowa):  http://volunteeriowa.galaxydigital.com/

Iowa COVID-19 Legal Hotline: 800-332-0419 (Iowa Legal Aid and volunteer lawyers). The hotline will cover topics like eviction, denial of unemployment benefits or other employment issues, and identity theft.

Iowa Dept. of TransportationCOVID-19 Public Response 

REAL ID deadline extended to October 1, 2021

Iowa Workforce Development: File Unemployment Claim

Iowa Economic Development Authorityhttps://www.iowaeconomicdevelopment.com/our-agency-detail-resources?id=6710&panel=3

State Data Center: English-Language Learners by County/School Districts

Iowa Dept. of Educationhttps://educateiowa.gov/article/2020/04/03/covid-19-guidance-and-information

Iowa College Aidhttps://www.iowacollegeaid.gov/

Iowa Board of Regentshttps://www.iowaregents.edu/

Iowa Community Collegeshttps://educateiowa.gov/community-colleges

Community-Serving Organizations

211 - United Way: http://www.211.org/services/covid19 

Download 211 Resource Locator App:  https://www.211iowa.org/211app/

Asian & Pacific Islander American Health Forum: COVID-19 translations (crowd-sourced)  https://docs.google.com/spreadsheets/d/1XePaKv7Ar59PG7z37QqzIb8WfynEx5BK5ZfK3VLXIJA/edit#gid=1074254631  

COVID-19 Health Literacy Project: All materials are reviewed by physicians and medical school faculty members at the Harvard hospitals and created in collaboration with Harvard Health Publishing. All are freely available for download and distribution without copyright restrictions. Supports 35 languages.

Refugee Alliance of Central Iowa (multi-lingual materials):  https://www.refugeeallianceofcentraliowa.org/covid19-information

The Refugee Response (multi-lingual videos): https://www.youtube.com/playlist?list=PLOZioxrIwCv3XMucYU8AmVRC7R7vLnYEJ

EMBARC Refugee Rise AmeriCorps (Volunteer Iowa) - Polk County Crisis Hotline & Multi-Lingual Resource Portal:   https://sites.google.com/embarciowa.org/embarc-crisis-response/crisis-helpline?authuser=0

Dubuque Pacific Islander Health Care Initiative:  https://www.facebook.com/dubuquepacificislander/

Tri-State Marshallese Community: https://www.facebook.com/groups/1395405894070279/

US Federal COVID-19 Official Resource Portals



Centers for Disease Control and Prevention: https://www.cdc.gov/coronavirus/2019-ncov/index.html

Health & Human Services (HHS): 

Individuals with a change in employment status due to COVID-19 may be eligible to enroll in Affordable Care Act (ACA) coverage through healthcare.gov.  A special enrollment period (SEP) is a period outside of open enrollment when a person can enroll in or switch ACA coverage.

HHS Office of Civil Rights in Action - Anti-Discrimination Memo and Complaints

HHS Office of Refugee Resettlement (ORR)-supported: Multi-lingual COVID-19 Resources

Internal Revenue Service (The deadlines to FILE and PAY federal income taxes are extended to July 15, 2020):

Coronavirus Tax Relief: https://www.irs.gov/coronavirus

Report Phishing & Online Scams: https://www.irs.gov/privacy-disclosure/report-phishing

Federal Trade Commission: Spot the Scams

Small Business AdministrationCoronavirus (COVID-19): Small Business Guidance & Loan Resources

US Dept. of the Treasury: Financial Relief Portal

US Dept. of Labor: Paid Sick Leave and Workplace Safety

Occupational Safety and Health Administration - File A Complaint (OSHA)

Report workplace safety violations  online form  workplace COVID-19 guidance

US Dept. of Justice - Immigrant & Employee Rights  File a Charge                      

Individuals who believe they have suffered discrimination may call the Immigrant and Employee Rights Section's (IER) toll-free Worker Hotline at 1-800-255-7688 [Voice] or 1-800-237-2515 [TTY].

US Dept. of Homeland Security (FEMA) - Rumor Control & Misinformation


Iowa CareGivers Association: Memo to Frontline Direct Care Workers 

Justice in Aging - Nursing Facilities During COVID-19 Outbreak

Iowa Dept. of Aging - Find A Local Agency on Aging for services and resources

Elderly & Other Underlying Considerations with COVID-19 (page 2):  https://www.polkcountyiowa.gov/media/618691/covid-19-community-spread-mitigation.pdf


Iowa Long-Term Care Ombudsman (legal representative): Find Your Local Ombudsman

National Center on Law & Elder Rights: https://ncler.acl.gov/  does not provide direct legal assistance to individuals. Case consultation service is available to legal services and aging network professionals.

Blog on cultural approaches when assisting Asian elders: Life at the Intersection: Older Adults Need a Response to COVID-19 Grounded in Equity (Citation:Denny Chan, March 27, 2020, BLOG, Health Equity, Home & Community Based Services -Justice in Aging)

Medicare & Coronavirus - Telehealth & Plan Coverage: https://www.medicare.gov/medicare-coronavirus



* If a crime or assault has taken place or in an emergency, contact local law enforcement/police or call 9-1-1 immediately.


Federal Bureau of Investigation: Report Hate Crimes - After reporting to local police, quickly follow up with a tip to the Federal Bureau of Investigation (FBI). Get Help Now!

FBI Online Tip Form: https://tips.fbi.gov/

Iowa Department of Public Safety: Report Hate Crimes - https://dps.iowa.gov/          515-281-5138   

Iowa Victim Service Call CenterEvery advocate at the Call Center receives extensive training in all these crime issues, including Hate Crimes. Its works with the Iowa Coalition Against Domestic Violence and the Iowa Coalition Against Sexual Assault to train staff. Advocates are also instructed by many of the culturally-specific groups from around Iowa.  1-800-770-1650 or text ‘IOWAHELP’ to 20121

National Database to Report Incidents:  Asian Pacific Policy and Planning Council (A3PCON) and Chinese for Affirmative Action (CAA) have launched this reporting center to allow community members to report incidents of hate they have experienced. Individual information, including personal identification details, will be kept confidential and will only be shared with permission. In the aggregate, the information will be used for assistance, advocacy and education.

Translated incident reporting forms

City of Des Human Rights Office - case collection

If you live in the Des Moines area and feel you have been discriminated against because of your age, race, religion, creed, color, sex, sexual orientation, gender identity, national origin, ancestry, disability or familial status, please contact the Des Moines Civil & Human Rights Commission at humanrights@dmgov.org or 515-283-4284.

Important Note: This form is not an official tool to report biased incidents and/or hate crimes. Submitting information about biased incidents or messages in the area (particularly due to the COVID-19/Coronavirus anti-Asian rhetoric) will help community partners ensure issues affecting our fellow API Iowans:   https://docs.google.com/forms/d/e/1FAIpQLSe_VehuejzRKkK8ipyuSIJKtC4eZ-bZwhsNoHk_6gDA3qOFYQ/viewform?vc=0&c=0&w=1

City of Ames Human Relations Commission

City of Dubuque Human Rights

City of Cedar Rapids Civil Rights

City of Council Bluffs Civil Rights

City of Iowa City Equity & Human Rights

City of Sioux City Human Rights

City of Waterloo Civil Rights

League of Iowa Human & Civil Rights Agencies

Iowa Civil Rights Commission

APALA - National Organization of Asian American & Pacific Islander Working People: Workplace Guidance To Address Discrimination

Self-Care Tips for Asian Americans Dealing with Racism Amid Coronavirus

CDC - Reduce Stigma for Asian Americans

US Equal Employment Opportunity Commission (EEOC): Statement

Report Employer Discrimination: EEOC Public Portal

US Attorney - Northern Iowa District: https://www.justice.gov/usao-ndia/civil-rights-ada

US Attorney - Southern Iowa District: https://www.justice.gov/usao-sdia