Oct. 5, Hurricane Lowell recovery, County of Kauaʻi services update
LĪHUʻE – Please see the latest updates on Hurricane Lowell recovery and County of Kauaʻi services below.
Hurricane Lowell Recovery
North Shore debris pickup
Crews will return to Wainiha and Hāʻena this week to continue picking up Hurricane Lowell debris, weather permitting. Crews are working from Wainiha through Hāʻena, as far as roads are accessible. Because some roads are inaccessible, all items must be placed along the county or state right-of-way. Crews cannot pick up from private property.
Crews will take furniture, appliances, metals, and construction debris. Please sort your pile into separate groups: appliances in one, metals in another, and construction debris in its own pile. Crews will NOT take green waste or propane tanks. Pickup will continue until the area is complete. If crews don’t reach you on the first pass, they will return.
Hurricane resource centers
The Hanalei and Kōloa hurricane resource centers are open Monday through Friday from 9 a.m. to 4 p.m. at the following locations:
- Hanalei Neighborhood Center, 5-5358 Kūhiō Highway, Hanalei
- Kōloa Neighborhood Center, 3461B Weliweli Road, Kōloa
SNAP benefits: State Department of Human Services staff will be on-site at the Hanalei hurricane resource center on Tuesdays only, beginning Tuesday, Oct. 6.
Households that lost food to power outages may be eligible for replacement SNAP benefits. Details are at https://humanservices.hawaii.gov.
The Hanalei Initiative runs an hourly shuttle, starting at 9 a.m., from The Hanalei Colony Resort to the Hanalei hurricane resource center.
Office of Hawaiian Affairs: The Office of Hawaiian Affairs (OHA) will be at two hurricane resource centers this week to offer services to Native Hawaiians affected by Hurricane Lowell:
- Monday, Oct. 5: Kōloa Neighborhood Center, 3461B Weliweli Road, 11 a.m. to 4 p.m.
- Thursday, Oct. 8: Hanalei Neighborhood Center, 5-5358 Kūhiō Highway, 11 a.m. to 4 p.m.
Utilities
KIUC restored power to the majority of the island. However, some members in Kōkeʻe and other areas of Kauaʻi remain without power. Restoration in Kōkeʻe will take longer because of the extensive work needed there, and full restoration is not expected for several weeks. Do not approach utility crews or enter work areas.
Members needing a payment plan or financial help can visit https://kiuc.coop/payment-assistance or call (808) 246-4300. Collections for delinquent accounts are suspended at this time. Outage map: https://kiuc.outagemap.coop.
The Department of Water continues its Water Conservation Notice for customers in ʻAnini. The Water Conservation Notice for Hāʻena-Wainiha was lifted Sept. 25. Report outages or leaks at (808) 245-5444.
Refuse
Seven debris and refuse sites are open islandwide, with tipping fees waived for storm debris. Hours and accepted materials are at https://www.kauairecovers.org/debris.
County of Kauaʻi Services
Contacts for County of Kauaʻi offices
General phone lines for most County departments have been restored. For the quickest response, callers are advised to speak to a live person rather than leave a voicemail. For a list of working numbers, visit https://www.kauairecovers.org/contact-us.
Līhuʻe Civic Center
- In-person services at the Līhuʻe Civic Center resumed Monday, Sept. 28. County systems continue to be restored following the Sept. 9 Kapule Building fire. Services may be limited or slower than usual. Additional details will be announced.
- Please call the office you plan to visit before going in. Working numbers are listed at https://www.kauairecovers.org/contact-us.
Building permits and storm repairs
- The Building Division is open and processing permit applications, including those submitted before Hurricane Lowell and new applications. Service may be slower than usual while County systems are restored.
- The Building Division counter is at 4444 Rice St., Suite 175, in Līhuʻe, open weekdays from 7:45 a.m. to 4 p.m. Planning staff are also available at the counter for zoning permit questions.
- Pending applications will continue to be reviewed in the order received. Storm repairs covered by the emergency order do not go through the permit process and will not delay pending applications.
- The online permit status lookup, Click2Gov, is not available. For a status update, call (808) 241-4854 or email building@kauai.gov.
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Most homes and buildings: If your home or building was built with a County building permit and is not in a flood zone, you do not need a new permit to make necessary repairs for Hurricane Lowell damage. There is no fee and no County inspection is required, but work must still meet building codes. This includes building, electrical, plumbing, driveway, and sign repairs.
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Properties in a flood zone: Contact the Department of Public Works Engineering Division at (808) 241-4883 or pwengineering@kauai.gov before starting work. Include an elevation certificate if you have one. Structures with repair costs equal to 50 percent or more of their value need a building permit and must be rebuilt to current flood standards. Stockpiling debris in a regulatory floodway is prohibited.
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Properties near the shoreline: Repairs require a Special Management Area (SMA) assessment determination before work begins. The same 50 percent standard applies. Contact the Planning Department at planningdepartment@kauai.gov.
- Property owners who would like an inspection of their storm repairs may contact the Building Division. Answers to common permit questions are at https://www.kauairecovers.org.
Real Property Division
Division of Motor Vehicles
- Limited DMV staffing is available at the portable trailer in Līhuʻe. As services transition to the Kapaʻa DMV at 4750 Kahau Road, located at the Kapaʻa Armory, DMV staff will be available to only answer questions at both locations until systems are fully restored.
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Notice of Transfer: If you sold a vehicle, you can drop off your Notice of Transfer at the Kapaʻa DMV. Staff are entering Notices of Transfer into the system so records show the vehicle has been sold.
- At this time, expired driver’s licenses that cannot be renewed due to the DMV closure will not be penalized.
- Vehicle registration renewals are available online at https://mvr.ehawaii.gov/renewals/kauai/lookup and at community kiosks in Hanapēpē, Līhuʻe, Kapaʻa, and Princeville.
- Kauaʻi County residents can use the City and County of Honolulu’s online portal to request a replacement or duplicate copy of a valid Hawaiʻi driver’s license at https://mydmv.hnl.info/hnldl/duplicates.
Kauaʻi farmers markets
Several farmers markets have reopened:
- Monday: Kukui Grove Pau Hana Market, 3 to 5:30 p.m., 3-2600 Kaumualiʻi Highway, Līhuʻe
- Tuesday: Coconut Marketplace, 9 a.m. to 1 p.m., 4-484 Kūhiō Highway, Kapaʻa
- Wednesday: Kapaʻa Sunshine Market at Kapaʻa Beach Park, 3 to 4:30 p.m., 4-1604 Kūhiō Highway, Kapaʻa; and Kauaʻi Culinary Market, 3:30 to 6 p.m., 2829 Ala Kalanikaumaka St., Poʻipū
- Thursday: Coconut Marketplace, 9 a.m. to 1 p.m., 4-484 Kūhiō Highway, Kapaʻa; and Hale Puna, 3 to 5 p.m., 9600 Kaumualiʻi Highway, Waimea
- Saturday: Grove Farm Market at Puhi, beginning at 9:30 a.m. until supplies last, 4411 Kīkōwaena St., Līhuʻe; and Anaina Hou Community Park Farmers Market, 9 a.m. to 1 p.m., 5-2723 Kūhiō Highway, Kīlauea
- Sunday: Anaina Hou Community Park Farmers Market, 10 a.m. to 2 p.m., 5-2723 Kūhiō Highway, Kīlauea
For more information about farmers markets and Sunshine Markets, call the Office of Economic Development at (808) 241-4946.
Kauaʻi Bus
The Kauaʻi Bus resumed regular fare collection Thursday, Oct. 1. All passengers need to pay the applicable fare or show a valid bus pass, in line with regular fare policies. Bus operators and dispatch staff are on hand to answer questions and help riders through the transition.
The 900 and 950 Kauaʻi Bus express routes are not running.
County of Kauaʻi facilities
- Open neighborhood centers: Kīlauea Neighborhood Center, Kapaʻa Neighborhood Center, Waimea Neighborhood Center (side rooms only; main hall closed due to damage), Waimea Smokey Valley Clubhouse, Hanapēpē Neighborhood Center and Multipurpose Center, Kalāheo Neighborhood Center, Līhuʻe Neighborhood Center (old and new), Anahola Clubhouse, and Kekaha Neighborhood Center (patio only for previously scheduled parties).
- Wailua Golf Course is open for all 18 holes. The driving range is closed until further notice.
- Waimea and Kapaʻa pools remain closed.
- County park closures: Salt Pond (park and pavilions), Kaumakani (pavilion without electricity), and Hanapēpē Stadium (football field, pavilion, restrooms, and tennis courts).
- All HI5 Redemption Centers are open. There are temporarily no Kauaʻi Recycles drop bins at the Hanalei Refuse Transfer Station. Recyclables are being accepted at Anaina Hou Community Park in Kīlauea on Tuesdays and Thursdays from 8 a.m. to 4 p.m.
Other updates
County of Kauaʻi alerts
To sign up for Everbridge, the County’s emergency notification service, visit https://www.kauai.gov/KEMA and click “Notification Services,” text “KAUAIEMA” to 888777, or call KEMA at (808) 241-1800.
Updates on County of Kauaʻi services and hurricane recovery information are available at https://www.kauairecovers.org.
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