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DEREK S.K. KAWAKAMI, MAYOR
REIKO MATSUYAMA, MANAGING DIRECTOR
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News Release
For Immediate Release: August 19, 2024
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COUNTY OF KAUA‘I
DEPARTMENT OF FINANCE
MICHELLE L. LIZAMA, DIRECTOR
(808) 241-4200
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3:15 p.m., Aug. 19, Update: DMV’s document verification system restored
LĪHU‘E – County officials report that the Multifunctional Information Distribution System (MIDS) at the Department of Motor Vehicles (DMV) has been restored and all DMV services are now fully operational. Officials thank the public for their patience.
For additional information or questions about the DMV, please visit www.kauai.gov/DMV or email kauaidmv@kauai.gov.
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DMV’s document verification system is currently unavailable
LĪHU‘E – The County’s web-based Multifunctional Information Distribution System (MIDS) is currently unavailable at the Department of Motor Vehicles (DMV) due to a statewide system malfunction. Customers of the DMV who are coming in for ID or driver’s license services are advised to bring in all required documents until the system has been restored.
MIDS is used to verify stored documents when someone who is attempting to renew, duplicate, or replace their driver’s license does not have the required original documents. To ensure service while MIDS is unavailable, customers are advised to bring all necessary documents with them at the time of their appointment or transaction.
Updates will be provided as new information becomes available.
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Media Contact:
If you are a member of the media with an inquiry for the County of Kaua‘i, its departments or representatives, please email the County of Kaua‘i's Communications Team at CountyPIO@kauai.gov to ensure a timely response to your request. Mahalo!
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